5 questions
Where can I find the grams or kilograms next to the milliliters for the cremed'or glaces?
Hello Merlin681, thank you for your inquiry. You will find the weight in grams next to the milliliter information. Here's a picture for you so you can see it straight away. Best regards, Yann your M-Infoline team
why can't I find the gram information in the app or online?
Hello Merlin681, thank you for your feedback. We are currently working on a solution for the online ads and ask for your patience. Best regards, your M-Infoline team
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Noooo sooo sad!!! The new recipe is a big disappointment for me! The great strong espresso taste is gone and as others have already written, my former absolute favorite (see below) now tastes creamy, just like all the other mocha glaces on the market. Is there nothing that can be done about it? For lovers of café crème, there is also the Cappuccino&Chocolate flavor. For me, this is the best coffee ice cream there is, it really tastes like strong coffee and not like a latte macchiato. It's also great with a shot of Sambuca ;-).
Hello buongustaia, thank you for your message. We are sorry that the new recipe no longer meets your taste. When you want to modernize a long-standing product, this is of course always a challenge. We are aware that there are loyal fans who preferred the previous product. As a result, there is little sympathy for such an adaptation. We wanted to adapt the taste from Swiss milk coffee to the typical Espresso Doppio. From our point of view, this is a clear improvement, as the coffee taste is more pronounced. But, as we all know, tastes differ. We always try to take as many needs as possible into account with our articles. Best regards, your M-Infoline team
Hello buongustaia, thank you for your message. We are sorry that the new recipe no longer meets your taste. When you want to modernize a long-standing product, this is of course always a challenge. We are aware that there are loyal fans who preferred the previous product. As a result, there is little sympathy for such an adaptation. We wanted to adapt the taste from Swiss milk coffee to the typical Espresso Doppio. From our point of view, this is a clear improvement, as the coffee taste is more pronounced. But, as we all know, tastes differ. We always try to take as many needs as possible into account with our articles. Best regards, your M-Infoline team
Well, in that case I just have to season it myself (with espresso powder, instant coffee, etc.) or look for alternatives. As a product name, however, Swiss milk coffee would probably be more appropriate than Espresso Doppio. I'm glad that several other consumers (see comments) also find the coffee taste of the new recipe less intense.
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I often eat this ice cream. It is very tasty, but what annoys me is the covering foil. The golden foil is difficult to remove and I often have to peel it off with a knife so that it doesn't tear completely. I was delighted when it was replaced by a white foil that comes off effortlessly. I was very surprised to receive goods with the golden foil again the next time I went shopping. I naturally wondered whether it was old goods. Then it changed again and now the golden foil is back in circulation. Why the back and forth?
Hello Lizvonaesch, we were happy to ask the specialist department what the different films are all about. You didn't get any "old" ice cream. We are switching to the new white film on a rolling basis for all varieties, which means that both films will be in circulation for a certain period of time, as we also want to use up the old packaging material and not simply dispose of it. Best regards, your M-Infoline team
Thank you for your reply
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Why are the Crème d'Or glaces only ever available from 2 pieces onwards? For me as a household of 1, that's very stupid.
Hello Isabelle93, thank you very much for your comment. It's true, we have a lot of promotions in the 2-pack. In general, we try to fulfill as many customer requests as possible - this is also the case with our promotion planning. However, it has been shown that items in a duo pack are very popular and many families are happy about them. However, we will be happy to take your input on board for the next action plan so that we can also review offers for individual items. Best regards, your M-Infoline team
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Why are only three flavors discounted in the current Crème d'or promotion? I have always benefited from these promotions, bought my favorite variety (Espresso doppio) and tried new things. Will there still be promotions on all flavors in the future?
Hello buongustaia
Thank you for your inquiry and your interest in our products.
The Crème d'or range in these tins has always been offered in different promotions.
On the one hand the promotions with the three most popular flavors Vanilla, Chocolat and Caramel, on the other hand the promotions across the entire Crème d'or tin range.
In 2014, we are once again offering you these two types of promotion.
We hope this information will help you and look forward to your next visit!
See you soon in your Migros!
Best regards from the M-Infoline team
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