5 questions
Can you please persuade Coca-Cola to bring the Cherry variety to Switzerland? But the normal and not the Zero version. And not in a can like before, but in a 1 or 1.5 liter bottle.
Unfortunately, coca cola suisse hbc is extremely reduced in many ways in Switzerland. Be it coca cola or the many Fantas.... Too bad
Hello alumdria, thank you for your inquiry. We apologize for the wait. Our clarifications took a long time. Those responsible have informed us that there are currently no plans to expand our range to include the Coca-Cola-Cherry variant. Nevertheless, we are continuing to pursue the issue as part of the next product range revision. If necessary, we will make adjustments. Best regards, your M-Infoline team
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Why has Coke tasted so bad for a few months now? After opening it, the carbonation is immediately gone and all you have is a syrupy broth that doesn't taste like it used to.
Hello MR_MKR, we will be happy to look into your report. Do you still have a bottle at hand that has the described deviation? If so, please let us know the best-before date and the adjacent production number, including the time. Best regards, your M-Infoline team
Thank you for the quick response. The date is 04.05.2023 and the number is 02L2149DL
Hello MR_MKR, thank you for providing the production data. We immediately discussed your experience with the specialist department. The manufacturer has confirmed that no adjustments have been made to the popular recipe. There are many reasons why the taste of beverages can deviate. For example, extreme heat, extreme cold and intense sunlight have the greatest impact on a product. Best regards, your M-Infoline team
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Why is the popular Diet Coke no longer in the range? Even the sales staff say it's better than Zero. I'd like it back, even at Denner. I always have to shop at the competition just because Migros no longer has Diet Coke. As a consumer, I feel like I'm being told what I can and can't drink. Please, dear Migros, reintroduce cola light. It's gone the fastest during promotions, zero and normal are sold less quickly. My question, when will Coca Cola light finally be available again at Migros and Denner, a grateful customer
Hello Jenny0406, thank you for your question. We removed Coca-Cola Light from our range last year due to its decline. It's quite possible that in a specific store the Diet Coke was more in demand than the Zero version. However, we cannot confirm this finding when looking at overall demand in Switzerland. The demand for Coca-Cola Zero is significantly higher than for Coca-Cola Light. It is by no means our aim to patronize customers. We are a full-range supplier, which means that we want to offer as diverse a range as possible. However, if demand falls significantly over a longer period of time and the trend moves in a different direction, then we decide to discontinue products. We are sorry to disappoint you with this decision. A reintroduction is currently not planned. Best regards, your M-Infoline team
That's not quite right. If you don't have something in your range. You don't sell it and it's certainly not expired, there are many who prefer light, but if it's not there, I don't switch to zero. Then I shop elsewhere. You've always seen, especially during promotions, that light was always gone first. Normal Coke and Zero were all still there. The same at Coop, only they still have light and I'm very happy about that. I'm very disappointed with Migros, because they claim something that customers and employees see differently. It's a shame that Migros doesn't look at customer wishes. At Coop, customers' wishes are still important
I often ask myself why Coca Cola introduced the Zero variant at all, I thought from the beginning that it would replace the Light variant and no longer be produced, please Coca Cola will finally stop producing the Light variant, then the tiresome discussion would come to an end.
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Migros has alternative products on offer from time to time, such as Vivi Cola. Is there any chance that Sinalco Cola, which is produced in Switzerland, will be offered? Unfortunately, it's only available in selected restaurants so far.
Hello Max_Headroom, Vivi-Cola is very popular and that's why we've included it in our standard range. There are currently no plans to add Sinalco-Cola. However, we have stored your request as a suggestion. Best regards, your M-Infoline team
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Guest
Had no more carbon dioxide.
Hello guest
Thank you for your comment.
We are sorry that the Coca-Cola was no longer carbonated and that you missed out on enjoying it as a result. So that our specialist department can check this more precisely, we need the M-Data (date of sale and/or consumption) and the lot number. You can find this information on the bottle.
Based on this information, we can clarify the causes and avoid similar incidents in the future. We ask for your understanding that without this information we will not be able to make any clarifications and therefore cannot give you a clarifying answer.
We look forward to hearing from you and wish you a pleasant day.
Kind regards from the M-Infoline team
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