4 questions
Will this dog food be taken out of the range? It has not been available in Arbon for some time. In Romanshorn it is only taken from stock on request.
Hi hedyroos, thank you for your inquiry. We are sorry that you can no longer find this dry food in our stores. Unfortunately, it was no longer possible to obtain the previous composition. However, we are looking into reintroducing this variety. Unfortunately, we do not currently offer a 1:1 alternative. We are aware that a change of food is not beneficial for dogs and that getting used to a new product can be difficult. We are very sorry that we do not have more positive news for you. Best regards, your M-Infoline team
Hello hedyroos, our specialist department has reported that we have unfortunately made a mistake here - please accept our apologies. There has been no change to the recipe for this item and it is still available, but only in larger stores.Best regards, your M-Infoline team
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Why is this dog food no longer available? Not available online or in stores.
Hello mgu, thank you for your inquiry. We are sorry that you are missing the dog food. We were happy to search for it for you. This process took longer than expected. We apologize that we are only now getting back to you. When we checked with the relevant specialist department, it turned out that we still have the product in our range. There were also no delivery problems. You can check the availability in your area via this link. If you cannot find any stock in your region, please let us know where you shop so that we can look into the matter. Best regards, your M-Infoline team
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Why is this food suddenly no longer on the shelves? Beloved products disappear without warning.... You could inform customers about what's going on. Migros has been making itself increasingly unpopular lately... What a pity
Hello zuendy, thank you for your message about the Asco dog food. We understand your concern very well, but we have not removed the product from our range. Unfortunately, we are currently experiencing supply problems, which means that we do not currently have the food on sale. We expect to be able to offer it again from the end of August. We hope that you will be able to bridge this time with another product. We apologize for the interruption. Best regards, your M-Infoline team
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Will there be no more 10 kg bags in the future?
Hello Heilemann_s, thank you for your inquiry. It was indeed the case that the 10 kg units did not meet with such great interest. The specialist department concerned has therefore decided to only offer the 4 kg version in future. We are aware that this measure is annoying for those customers who greatly appreciated this pack size. Kind regards, your M-Infoline team
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