2 questions
When will the version without potato starch be available again? Nobody needs potato starch in a cheese mix!
Hello elTigre, thank you for your question. In order to ensure the availability of goods, we are temporarily using alternative suppliers for some cheese and dairy products. This may result in slight deviations in recipes or friction. This measure is necessary in order to be able to offer you the most reliable range possible, even in challenging times.Best regards, your M-Infoline team
Dear Migros
I would greatly appreciate it if you could respond to my specific request instead of using a generic AI response. It can be seen on the packaging that the recipe has been changed; I therefore assume that this is not due to the supplier. I would be grateful if you could give me more specific information on this.
Hello elTigre, we are retaining the recipe of the original product. The use of potato starch remains a component of the product. Best regards, your M-Infoline team
It's a shame that they're missing the customer's point - once again!
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Why did you add potato starch?!!! One who wants to buy it ready-made takes Gerber no?
Hi Pulce65, thank you for your feedback on our fondue Caquelon Noir moitié-moitié. We are sorry that the current version does not meet your expectations.
In order to ensure the availability of goods, we temporarily use alternative suppliers for some cheeses and dairy products, which may result in slight deviations in recipes in the choice of cheeses.
This measure is necessary in order to be able to offer the most reliable assortment possible, even in difficult times.
We are sorry that our revised product does not satisfy you! We have of course informed the specialized center about your report. We regret that we do not have a more positive response for you at the moment and hope for your understanding. Best regards, Your M-Infoline Team
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