Name: Candida Power Zahnbürstenkopf
Brand: Candida
Price: 17.95 CHF
Availability: InStock
Rating: 2.62 (50 reviews)

Brand: Candida

17.95

2.6

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Summarized ...

«Customers express frustration over the lack of replacement brush heads for this toothbrush, leading to the disposal of otherwise functional devices. While some appreciate the product's quality, many feel misled by the sudden discontinuation of essential accessories, which contradicts sustainability claims. Overall, sentiments are mixed, with a predominant disappointment regarding availability.»

Automatically generated summary of reviews

50 ratings

Jäggi

A Sonic clip-on brush can be widened with a 4 mm drill bit to fit the Candida Power.

(Machine translation)

Esther72

I am also very disappointed by Migros' approach. It is unacceptable that a fully functional machine simply has to be disposed of.

(Machine translation)

Eurovision

Too bad, that's not in keeping with the times and Migros' guidelines. Clear thumbs down....

(Machine translation)

Grosmarie

Our two Candida machines gave up the ghost about two years after we bought them (after the warranty expired). I found two new brushes. I'll probably have to dispose of them as scrap.

(Machine translation)

WaPeZa

incredibly annoying - that such new appliances as these electric toothbrushes can no longer be used simply because of a lack of replacement brushes...
...and when you read the irrelevant, helpless replies from Migros to the comments, it definitely doesn't make things any better - instead of empty phrases - it's better not to reply at all

(Machine translation)

Ritigampfimeitschi

Where are the replacement toothbrushes?!!! Where can I get a replacement?
I don't want to produce electronic waste unnecessarily.

(Machine translation)

iller

We think it's cheeky that the replacement brushes are simply removed from the range without prior information. Migros has so many ways of communicating prior information (Internet, information on the sales rack, Migros newspaper). The standard comments from Migros on the customer reviews show how much Migros appreciates its customers. One more question: Are there any replacement brushes that fit the Candida toothbrushes?

(Machine translation)

Wusels

No more replacement toothbrushes! 😕👎

(Machine translation)

waste-of-time

A company that really values its customers would: 1 - Stock up on spare parts; 2 - Remove the toothbrush from the range; 3 - Put a sign on the store shelf stating that the product is no longer available, but that replacement brushes are still available for a year (possibly from customer service). A similar message on the website and comments on the respective product pages. *** NB: Such an approach costs the company next to nothing and contributes a great deal to the company image. Message: 'We value our customers'. ACTUAL PROCEDURE: - Toothbrush and replacement brush silently withdrawn from the range - No information on the shelf - No information on the website. Product pages still there, only with availability in the stores all set to 'not in stock' -> The customer searches and finds nothing - Through persistent research, the (only logged in) customer reaches the corresponding pages in Migipedia. After more than three months, still no 'official statement', only soothing strokes from the support staff *** NB: 1- Total cowardice on the part of the company. Commercial difficulty should be admitted right away. When a product is discontinued, you have to think of the customer, not just the image of the suits on the executive floors. 2- Total contempt for the clientele. The customer must 'suck it up' in good American. After 40 years at Migros, I now feel increasingly treated like dirt.

(Machine translation)

natalie_72

be sure to supply replacement toothbrush heads again!

(Machine translation)

Candida Power Zahnbürstenkopf

2.6

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