2 questions
I have been using this toothpaste for years, but when I opened a new tube this week I noticed that the taste has changed. But nothing is written on the tube. Why have changes been made? I think it's a shame, I don't like the taste any more.
Hello claudia10011
Thank you for sending in the sample.
This enabled our specialist department to examine the toothpaste more closely. The analysis revealed that the taste is slightly different. The retained samples of the batch in question also show small deviations in sharpness.
According to consultation with the production department, the difference in taste is so small that it is still within the tolerance range. This may be due to the natural extracts contained in the flavoring. Unfortunately, variations in taste can occur.
However, we can understand why you may not like the taste of the toothpaste. We apologize for this. However, the deviation only affects this batch. We have not made any changes to the recipe.
We hope you enjoy the taste of this toothpaste again and look forward to welcoming you back to your Migros.
Best regards from the M-Infoline team
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Guest
is it possible that the recipe has changed with the "new" packaging?
Hello Murmeli
The specialist department informs us that the formula has not changed with the new packaging, only the design.
Your M-Infoline
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