4 questions
Good evening, I discovered Royal Schüümli coffee in Germany. It is very tasty and creamy. Why isn't it also available? Thanks in advance for the answer.
Hello Anita70, thank you for your suggestion. We will place this with our specialist department. We cannot promise whether your desired product will make it into our range in the future. Best regards, your M-Infoline team
You can purchase this online directly from Café Royal.
Hello Anita70, yes you can buy the capsules directly from Café Royal. Best regards, your M-Infoline team
Ottos also sells Café Royal from time to time, including the Schüümli. 36 packs at a permanently low price of chf 9.95.
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Hello, can I also use these capsules with the Twin machine? Thank you C.Senn
Hello ChriSeLi0552804484, thank you for your inquiry. Due to the long weekend, you had to wait longer for our response. We apologize for only getting back to you now. We are happy to provide you with the information you requested: Unfortunately, the capsules do not fit into the Delizio Twin because they have a different format. We hope this information is helpful for you. Best regards, your M-Infoline team
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Hello How can it be that this coffee from Delica, same content and same packaging, can be bought in Spar Austria (bought in Upper Austria) for 7.99 euros (in Switzerland the coffee costs CHF 12.50)? The export costs (transportation etc.) to Austria also have to be taken into account! So for the same item that is produced in Switzerland by Migros Industrie, I pay about ⅓ more here! I find this incorrect!
Hello Boeboess, thank you for your question. We can understand that you feel this is incorrect. Unfortunately, we can't say much about the prices of other retailers as we don't know their price structures. However, the price structures abroad are different, as the costs for the countries, employees, etc. are much lower than in Switzerland. We assure you that we constantly check our prices and if we can make savings, we are happy to pass them on to our valued customers. Best regards, your M-Infoline team
I am "put at ease" with a standard answer prepared by a specialized communications expert. The price difference of a third cannot be explained solely by higher price structures in the retail trade, in particular personnel costs. Spar Austria is also a cost-intensive 2-tier retailer. In addition, export costs (transportation from Switzerland to Austria and customs) must have been factored into the price of 7.99 euros. Kind regards Boeboess
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Dear Sir or Madam This coffee, same packaging, same contents, is 3 francs cheaper at Otto's than at Migros. How can it be that I have to pay a fat chunk more at your shop? Kind regards
Hello Kaffee2Drink, thank you for your inquiry. Otto's is not an official distribution partner of Café Royal in Switzerland. We have no influence on the distribution and the consumer price at other market participants. However, we guarantee that the availability of a wide and interesting Café Royal range in our sales outlets is guaranteed at all times. Kind regards, your M-Infoline team
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