5 questions
What is the difference between the PRO 20-52 and PRO 11-42 pans? According to Migros, they are the same pan and I can only see the difference in appearance at the bottom. Both are also suitable for induction.
Hello Imperator_Palpatine, thank you for your inquiry including the photo. The two pans are basically identical in their functionality and both are suitable for induction. The only difference is the base: While one pan has a coated base, the base of the other is uncoated. Hopefully we were able to help you with our answer! Best regards, your M-Infoline team
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Can the pan be replaced? something is wrong with the coating? everything sticks Only used 3 times
Hello Ladyaless, thank you for your message. We are sorry that the pan is causing you inconvenience. We advise you to return the product including the receipt to the place of purchase and describe your concerns to customer service. If you have any questions, you are welcome to contact us using the contact form. Best regards, your M-Infoline team
👍 thank you
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How long is the guarantee period for this product? Our pan from this series rattles and the base is no longer straight. It still works with induction, but I think the pan needs more power this way.
Hello Farosaju, thank you for your question. The warranty period is 2 years. Best regards, your M-Infoline team
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Hello Where are the pans made? Thank you very much for your information. s_b
Hello S_B, the pans in the Titan series are made in Italy. Best regards, your M-Infoline team
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Hello, I bought this pan and unfortunately the oil totally overheated the first time I fried it. What actually happens to the topping when it is heated to more than 160°C. Kind regards Silvia
Hello Amazone0, thank you for your post. To prevent the frying pan from overheating, pans with a coating should never be heated empty. If you heat the pan with a food, it usually cannot get too hot. If particles of the non-stick coating are absorbed by the body while eating, this does not pose a health risk. Best regards, your M-Infoline team
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