5 questions
Hello
From tuesday the beans are available for 1 Fr for 200g
If you convert the price, you would pay 92 centimes for 200g with these beans.
Where is the offer here? You even pay extra for the offer...
Hello Dragonball, thank you for your message. We are sorry to have disappointed you with our Vitaminfranken offer on Fresca beans. Due to this offer it is possible to buy a pack of 200g beans for only 1 franc, which is particularly attractive for smaller households or for smaller quantities. The packaging costs for smaller units are just as high as for large packs. Therefore, the reference price for the 500 g pack is not directly comparable with a 200 g small pack. We have gladly submitted your feedback to the responsible department so that they can carry out checks. Best regards, your M-Infoline team
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Why are there only large 500 gram packs of beans? Sometimes it would be desirable to be able to buy smaller quantities. Please also make smaller packs. Yours sincerely
The problem is you want it smaller, one family wants a larger pack, and then someone wants a single pack. There isn't that much space and it would involve a lot of effort. I always take the frozen goods myself... then I divide up the quantity myself
Hello Claus_69, thank you for your question. The quantity requirements vary greatly depending on the customer group. We have to make a certain selection in terms of packaging sizes, as we cannot stock every item in every packaging size in organic and conventional quality for reasons of management and spoilage. Best regards, your M-Infoline team
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Guest
We regularly buy the beans from la fresca. The last two times they were fresh but tasted like fish. Have they recently been fertilized, watered or stored differently? Many thanks and best regards
Hello Gabri1900, thank you for your request. We are not aware of any changes. However, you are welcome to provide us with the LOT number and your branches so that we can start a tracing process. Best regards, your M-Infoline team
Guest
Tivoli branch, Spreitenbach Nr.: 7617027953627
Hello Gabri1900 Thank you for contacting us. We are sorry that the beans are giving cause for complaint. We have looked at your message with our fruit and vegetable department, as well as with our main producer. There have been no production-related changes. Unfortunately, we cannot explain why there is a fishy smell. The only explanation for a change in taste can currently only be due to the wet and cold weather. We would like to send you a Migros gift card as compensation. Could you send us your name and postal address at m-infoline@migrosaare.ch and mention the reference number 20201013-0590? In view of your feedback, we wish you a pleasant day. your M-Infoline Team
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Hello,
I can no longer find in the shelves the beans in bundles sold in jars. The latter were very good and very practical to accompany a meal. Can you tell me if this product will return to the shelves?
Thank you in advance for your reply.
Gregmin
Hi Gregmin,
The beans you are looking for were withdrawn from our assortment almost a year and a half ago. For the time being, we have no plans to reintroduce them. Perhaps our M-Classic canned green beans could be an interesting alternative for you?
Best regards Your M-Infoline team
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I find beans from Egypt, which are sometimes available in Migros, very far-fetched...:-/
Hello zigzagzouk
Thank you for your message.
Migros has the principle of always sourcing a product from the geographically closest destination. If a product is in season in Switzerland and there is sufficient local produce available, we naturally source our products from Switzerland. It is not without reason that Migros is an important partner of Swiss agriculture and also endeavors to ensure that the entire domestic production can be marketed.
It is also important to meet the needs and wishes of a wide range of customers. However, Migros is also making its usual efforts to meet these wishes in the most sustainable way possible.
For many customers, it is important that they can buy all products all year round. Customers should be able to decide for themselves which products they want to buy and which not. We provide the information they need to make this decision. For example, the origin of each individual product is listed on the products or on the shelves. We assure you that a product that is no longer purchased will be removed from the range.
We hope this information has been helpful and wish you a pleasant afternoon.
See you soon in your Migros! Your M-Infoline Team
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