4 questions
The ingredients in the app say "soy lecithin" and the packaging says "sunflower lecithin". =>Please correct, thank you!
Hello oli63, thank you for your feedback. I will be happy to clarify your request with our specialist department and get back to you asap. Best regards, your M-Infoline team
Hello oli63, thank you for your patience. We were able to correct the error and the details now match. Best regards, your M-Infoline team
Perfect :-) thank you very much!
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Hello, I would like to know if alcohol is used as a carrier and if it is vegetarian, thank you.
Hello Altun, thank you for your inquiry. Blévita Dark Chocolate & Thyme are vegetarian and do not contain alcohol as a carrier. Best regards, your M-Infoline team
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Couldn't these Blevita be made vegan? Then they would be a great alternative to the Blevita with milk chocolate.
Hello Kathiiiii, thank you for your request. The idea is exciting and certainly another good selling point to differentiate Choc-Sesame. As part of our regular product range review, we will be happy to take this suggestion on board and consider it. Best regards, your M-Infoline team
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Quality not okay - 1. chocolate bar is not glued to any Blevita - 2. chocolate is broken on almost all packs - Why?
Hello blacky45, thank you for your message. Can you also provide the lot number and best-before date? Best regards, your M-Infoline team
L1251 15:15 Date 28.01.22 Purchased at MMM Regensdorf
It's the same everywhere in every store. Since they have been around
Hello blacky45, thank you for your feedback. We have checked our retained samples from the same production day. If the products are stored in a dry place and protected from heat, the chocolate generally holds well on the cracker. However, we are constantly reviewing our production processes and thank you for your feedback. We suspect that the crackers broke during transportation. We will be in touch with you privately shortly Best regards, your M-Infoline team
I am still waiting for the private contact today!!!!!!
Hello blacky45, please check your emails again. You should have received an answer by now. Best regards, your M-Infoline team
Thank you - with the correct e-mail address it worked.
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