13 questions
Why has it disappeared from the Schaffhausen branch?
Hey Adrian7, thanks for your honest feedback! We understand how disappointing it is when kefir is suddenly missing and we regret that it is no longer available in Schaffhausen. We have adjusted our range to make room for new products and to respond to our customers' wishes. Unfortunately, this sometimes means that certain items are no longer available in all stores. For example, you can find kefir in the Vorstadt, Buchthalen and Neuhausen stores. Best regards, your M-Infoline team
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Can I also get the popular organic kefir yogurt at my nearby Migros store in 6374 Buochs in future?
Hello MIUBE Best regards, your M-Infoline team
Thank you for your inquiry. Unfortunately, it is not possible for the M Buochs branch to stock the organic kefir yoghurt, as the space available does not permit this.
Thank you for your understanding.
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I've been missing organic Kefir Citro for a long time. ☹️
Hello hauripst, thank you for your product request. There are currently no plans to offer other flavors such as lemon. We will be happy to receive your feedback and forward it to our specialist department. Best regards, your M-Infoline team
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We miss kefir in liter bottles or half-liter cups in Switzerland, as there is a large selection in other countries 😢. Is such a product I. planning? ( in France it is called "lait Fermenté")
Hello Wespi, there are currently no plans to include a larger version of kefir in our range. However, we are happy to take your suggestion on board. Best regards, your M-Infoline team
You have to make it yourself. If you know how to make it, of course, but it's fairly simple but a bit time-consuming, and you'll need glass bottles to ensure trouble-free fermentation, and a cool, dark corner in your kitchen, otherwise you might as well buy it. You can also find it in Muslim grocery stores and butcher's shops without having to go to France.
Thank you, we do it ourselves, it's easy. But sometimes we just don't have time with little kids 😔
Hello again. So you might as well buy it in an Arab grocery store, and sometimes some butcher shops have a single professional fridge that sells it without having to go to France. In Geneva, rue de Lausanne, it's good but I haven't been there in a long time. But if you can go shopping in France, avoid supermarkets because the 1L berlingot are not good. There's only one supermarket that sells the good stuff, but I don't think Migros will let it go if I say the name. Ask a Muslim friend, a neighbor in the building or simply, politely and kindly ask a woman who wears a headscarf to tell you the right place. If not grocery store, then it doesn't really mean anything either. It depends on the brand and the components. The fewer the better. Bye Bye.
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Hello, I would love a kefir drink at Migros. Why is there only the delicious yogurt? The drink would be great. The Coop has had the kefir drink for a long time...
Hello Cowboy-Glace, thank you for your inquiry. First of all, we're delighted that you like the yogurt. In view of your description, we understand why you would like a drink version. We do indeed stock such a product in our Alnatura stores and in the Zurich and Geneva cooperatives. It is not available online. We are therefore unable to send you the link so that you can check the stock in your area. However, the exact name is: Biomilk Kefir nature (article number 2095.406). If you like, please let us know your purchasing region. We will be happy to find the sales outlets in your area that sell the product. Best regards, your M-Infoline team
Thank you very much for your reply :-) We are at home in central Switzerland ... I have already seen it in the Alnatura store in Lucerne ... of course it would be better if you could buy the kefir drink when you do your weekly shopping at Migros... :-)
Hello Cowboy-Glace
Thank you for your inquiry about the kefir drink. We have forwarded your request to our dairy purchasing department. They have informed us that the inclusion of the kefir drink is being considered and thank you for your input.
Kind regards from the M-Infoline team
Thank you very much. We would be delighted :-)
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Hello, is this kefir suitable for making your own kefir at home?
It is not possible for us to tell you how to make homemade kefir from industrial kefir. We assume that the process is the same as for making yoghurt and that it should be possible to make kefir in this way. However, this is without any guarantee for the result. Best regards, your M-Infoline team
Yes, it's possible, provided you know how to do it. It's simple, but it's not easy either.
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Guest
Hello Is it normal that the lid of the kefir has 2 holes?
Good evening @karinjaggi Although yoghurt and kefir are both sour milk products, the difference is that yeasts are used in the fermentation of kefir. They turn sugar into alcohol and carbon dioxide, which is also the reason for the holes in the lid. If it weren't for them: At some point the cup would simply burst. Best regards Frederica
Hello karinjaggi, thank you for your inquiry. Kefir is a traditional food, and is made with sour milk as a base. Yeasts and lactic acid bacteria then ferment the mixture. For this reason, the end product is sour and airy and contains a residual alcohol of 0.2 % to 0.8 % as well as lactic acid and CO2. These all come from the fermentation process. However, this low alcohol content poses no danger to children. According to traditional production methods, we make two small holes to allow the CO2 to escape. This prevents the cup from inflating or even exploding. This manufacturing method has remained unchanged for more than 30 years. Best regards, your M-Infoline team
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Guest
Will you replace the aluminum lid with a plastic lid as empirical studies have shown that aluminum is increasingly released into an acidic medium such as kefir? (see customer review) Thank you for your attention!
Hello DrTobiasTurbenthaler, thank you very much for your contribution. We only use approved packaging materials for our products. The materials we use are also tested for migration (e.g. the release of substances into the product). There are clear rules as to what is permitted and what is not. We adhere to the applicable laws here. However, we are currently looking into switching from aluminum to PET lids for all our yoghurts. Best regards, your M-Infoline team
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Hello, is this the "real" Kefir milk fungus or simply a different bacterial culture that is better suited for industrial processing?
Sali ADA; sorry that you had to wait so long for our answer. Industrially produced and commercially available kefir does not usually correspond to that traditionally made with kefir grains. To ensure that the product always has the same taste, a mixture of different bacteria and yeasts is used. Kind regards, your M-Infoline team
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I am very lactose intolerant. How much lactose do your kefir products contain and how do I get the lactose out of your kefir products?
Hello KoflerM Thank you for your question! Kefir contains 5g of lactose per 100g. Unfortunately, the lactose cannot be removed from the product. The only way to consume it with a pronounced lactose intolerance is to take a lactase preparation at the same time, such as our Actilife Lacto Bene. Best regards, Your M-Infoline Team
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