7 questions
Last week we bought two double packs of organic butter (expiry date 05.12.23). Unfortunately, the taste is very unpleasant, inedible (like cheese, slightly sour). This is not the case with the organic cooking butter.
Hello LilliMarie78, we are very sorry that our preferred butter has given you cause for complaint. So that we can trace the production, we would ask you to give us the lot number (begins with L and consists of letters and numbers). For now, we wish you a nice day. Best regards, your M-Infoline team
I cannot find a lot number beginning with L. Next to the expiry date I find the number "271A2" (or "271AZ"?). Under the sticker "Action 2x200g" there is another number: 2042.128.
Hello LilliMarie78, thank you for your feedback on the preferred butter. We are sorry that the butter rolls you bought did not taste as usual. We have arranged for the supplier to check the goods. The quality characteristics (smell and taste) were in order. The measured pH value was also flawless. As this is a natural product, the different quality of the milk and cream can cause small differences. We only have limited influence on this. Nevertheless, the producer is keeping an eye on the issue and will take action if necessary. Best regards, your M-Infoline team
Thank you for your reply!
We also bought a double pack of organic preferred butter, just like LilliMarie78. Same expiry date "05.12.2023", same additional number "27AZ" or "...2". Date of purchase 12.10.2023 in the Bremgarten Aargau branch. Unfortunately, both Mödeli are inedible. They have a moldy smell and a moldy taste. Note: After discovering the moldy taste, the Buttermödeli were thrown away. After reading LilliMarie78's article, we took one of the Mödeli out of the bin again and photographed the side with the expiry date. Have any other customers had this experience? What has the goods inspection at the suppliers revealed so far? mfg Bruno48
Yes, I already have 4 in the sweepings, I like Blue cheese but I can't have it in butter.
Hello Eveline2021 and BrunoR48, thank you for your feedback. We are currently discussing this issue with our supplier. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Hello, I have a question about the manufacture date of this product. Since only the expiration date is written on the package, I would like to ask how we can know when the product is produced?
Thank you in advance for the answer.
Hello Leyla_, thanks for your question. The production date is not indicated on the packaging and is therefore not visible to the customer. However, we can find this out from the manufacturer using the lot number. Best regards, your M-Infoline Team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Dear Sir or Madam, I have a few questions about your product. 1. do you use any kind of alcohol as a hidden processing aid in this product or in the production of raw materials? 2. do you use any animal derivatives in this product? Kind regards
Hello uozsoy36, thank you for your questions. To which we can both answer no. Organic butter is a spreadable fat made from milk cream. We process the cream in the butter churn until the fat can combine to form butter grains. We wash these grains with fresh water. Finally, we shape and pack the butter. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Organic butter: I find it a pity that the packaging of the organic butter always opens sideways. Apparently, the adhesive is not compatible with the packaging. I don't find this very hygienic and, above all, if the butter is kept in the fridge for a long time, the butter always turns very dark yellow at the outer edges and no longer has the quality of the other butter. It also tends to turn sour at this point. Is there any way to remedy this without making major changes to the sustainability of the packaging? That would be very important to me. Thank you very much for your efforts. Ruth Kissling
Hello Guetsch_2021, we would be happy to clarify this for you. Can you please tell us the expiration date and the lot number (letters and numbers) of your pack? Does the packaging open on the side even if it is still unopened? Best regards, your M-Infoline team
It affects practically all best-before dates: now 06.01.23 P; 13.01.23 S; 20.01.23 P. Yes, the packaging is usually already open sideways on the Migros shelf and also opens in the fridge at home. This is despite the fact that we keep squeezing the packaging shut. It really is a problem that should be solved. Thank you very much. R.K.
Hello Guetsch_2021, thank you very much for your feedback. We really appreciate your help. In view of your description, we understand why you would like to see improvements. At the same time, we share your opinion that the packaging should not come loose in this form. For this reason, we tested samples from the same production series. We did not discover any deviations. Our production documents also did not allow us to draw any conclusions that could explain your experience. Furthermore, we rely on a compatible adhesive that has worked well for our purposes to date. In view of these results, we cannot understand the cause. As an immediate measure, we are monitoring our packing stations. If we identify a source of error, we will make the necessary adjustments. We apologize for the inconvenience caused. We hope our efforts have been to your benefit. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Guest
Hello organic preferred butter what are the ingredients. best regards Baz
Good morning BazanNone! Only BUTTER made from pasteurized Swiss organic cream. best regards Frederica
Hello Bazan, as Frederica has already explained, the preferred butter consists only of organic Swiss cream. It does not contain any other additives. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Guest
Hello What exactly is the difference between organic butter and organic preferred butter? I have seen that the milk for both comes from Switzerland. Thank you very much for your feedback
Good morning @Caroline @M-Infoline wrote at @spaceboy35: "[...|The differences between the two products are as follows: Bio Vorzugsbutter consists exclusively of fresh Swiss organic dairy cream. No frozen butter may be used in the production process. Organic cooked butter can consist of organic fresh cream or organic stored butter. Best regards Frederica
Hello Caroline, thank you for your question. As Frederica has already written, only fresh Swiss organic dairy cream may be used for the preferred butter. Organic cooking butter can be made from organic fresh cream or store butter. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Pourquoi vous avez changé la recette ?
Hello spaceboy35, thank you for your question. This month we have introduced two new organic butters to our range: a cooking butter and a choice butter. The aim here is to offer our customers a wider choice of organic butters, since customer needs and uses for this product are themselves diverse. As with conventional (non-organic) butter, our customers can choose between choice and cooking butter. We have kept the same packaging for the new organic choice butter as for the "old" organic butter, but its quality is better because it is a choice butter. If you'd like to get back to the quality of the organic butter that has been discontinued, we invite you to buy the new organic cooking butter, on sale in larger Migros stores. The differences between these two products are as follows: Organic choice butter is made exclusively from fresh organic Swiss milk cream. No frozen butter may be used in the production process. Organic cooking butter can be made from fresh organic cream or organic storage butter. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.