3 questions
I bought the lamb's lettuce on 24.9.22, packed on 21.9..... I saw that other packs had a packing date of 15.9.(!!) - and were also offered in a basket without refrigeration (room temperature). Is this really normal? A day later, I opened the lamb's lettuce and had to sort out some rotten leaves.... I can't imagine what that would have looked like with the pack from 15.9. Incidentally, I left the organic iceberg lettuce lying around, the outer leaves were almost completely rotten... the organic peppers were also gray, at least the first one I took out of the 3-pack... a very disappointing vegetable purchase in this store....!
Hello Shialy, thank you very much for your message. We appreciate you sharing your experience with us. Given your account, we understand your disappointment. This makes it all the more important for us to follow up on your comments. Please let us know in which store you made your purchases. Best regards, your M-Infoline team
That was in the Schindellegi SZ branch.
Hello Shialy, Thank you for your message via Migipedia and your interest in our products. We regret that we were unable to convince you of our fresh products. We sincerely apologize for this. The freshness and good quality of our products are our top priority. The controls are very strict. Faulty products are sorted out when the fruit and vegetables are received. The employees in the sales outlets are also required to pay the utmost attention to goods management in the fresh produce area. Your report was immediately forwarded to our specialist department and the store management. Please contact the store management during your next purchase or contact us directly at kundenforum@gmz.migros.ch. We hope that you will continue to appreciate our offer. Kind regards from the M-Infoline team
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How long can this salad be sold in the store? Mine was packed on 19.02.2022 and I bought it on 26.02.2022 in a sad state. They really messed up!
Hello hasi61, thank you for your message about the lamb's lettuce. We are sorry that the lettuce was no longer of the required quality. Please let us know in which store you bought the lamb's lettuce. Best regards, your M-Infoline team
Hello hasi61 We are sorry that you found the salad in this condition. We have discussed your message with our fruit and vegetable department. The stores carry out 3 so-called "freshness checks" every day. We regret that this salad was not sorted out, but we will gladly reimburse you for it. Could you send us an e-mail with your postal address and the reference 20220228-0010 to m-infoline@migrosaare.ch? We can then reimburse you with a Migros gift card. Thank you in advance for your help and have a nice day. your M-Infoline team
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Is it grown under glass? It has hardly any bite and little flavor. It reminds me of the cheap lamb's lettuce that is sometimes served in restaurants.
Hello arianta, thank you for your request. We're sorry that you didn't like the lamb's lettuce. This item is sourced regionally. Can you tell us in which store you noticed the poor quality? Best regards, your M-Infoline team
M Juniors Grenzacherstrasse, Basel The salad was fresh. The leaf rosettes were beautiful. There's nothing wrong with it, but unfortunately it's probably not field-grown lettuce, but grown under glass. In my opinion, such lettuce has less "bite", gets soggy more quickly in the dressing and has less flavour. I'm now switching to the conventional "from the region". You have to wash it more because it's grown outdoors, but it has the bite I want and the fine, nutty flavor.
32222
Hello micco, how can we help you? Unfortunately, the figures don't tell us anything. Best regards, your M-Infoline team
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