3 questions
Good day
Our 5 kg dog has a very sensitive digestion (allergy sufferer). Could you therefore please tell us the exact ingredients of the Asco beef and poultry terrines (separate for each type), 150g each? The information on the packaging is too vague for allergy sufferers. It would be ideal if you could buy the two varieties separately in case he cannot tolerate one of them.
Many thanks in advance.
Hi Lesley88, thanks for the question. Both products use beef, pork Huh and poultry in general. Which specific substances is your dog allergic to? Best regards, your M-Infoline team
Thank you for your reply. We don't know exactly what he is allergic to. We have therefore only given him the beef bowls for an exclusion diet. Now we are shocked to find that it contains not only beef but also chicken, poultry and even pork. And we don't know whether it contains cereals either. If you have any more information, we would be very grateful. Kind regards
Hello Lesley88, thank you very much for your feedback and your patience regarding the duration of our clarifications. Our specialist department has informed us that the 150 gram ASCO trays only contain senior cereals in the form of rice in the poultry version. No cereals are used in the other Pate variants. We hope this information is helpful for you. Best regards, your M-Infoline Team
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Good day
The new packaging only says that it is for adult dogs, but no longer states the age. Up to what age can I give my dog this food? Many thanks in advance.
Hello Lesley88, thank you for your question. This food can be added slowly from the age of 3 months. However, it is not possible to define the maximum feeding age precisely, as this depends very much on the dog breed and the associated age expectancy of the dog. As a general rule, the food can be given for as long as the dog is still active. After that, you should slowly switch to senior food. If you are unsure, talk to your vet. Best regards, your M-Infoline team
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Hello, I think you need to update your application regarding stocks, because for more than a month the range I take for my dog has been out of stock (croquettes & patée) in the Lancy Onex store, whereas the application shows me a stock ... it's not the first time it's happened, at the store I'm told to refer to the app, and I don't understand why certain Asco products are out of stock and disappear for several weeks, knowing that some dogs have difficulties with changing food, it's really not practical ... I find Asco a good brand of food value for money, that's why it bothers me to take a brand while waiting for stocks to be updated.
Hello Mica88, we're sorry that this item had supply problems, which was certainly upsetting for you. The product should be available again next week. For stock control purposes, an inventory has been taken in the store. We thank you for your understanding. With best regards, your M-Infoline team
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