«Refreshing, calorie-free drink with good taste, though some find the aroma too weak or artificial. Overall positive reviews, but price and carbonation could be improved.»
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Why is the closure so tight?
Unfortunately, I injured my hand because of it.
Hello hessda, we are very sorry that you have cause for complaint about the closure. To enable us to trace the production, please provide us with the best-before date and the lot number (beginning with L and consisting of letters and numbers). We wish you a pleasant day. Best regards, your M-Infoline Team
On the neck of the bottle it says
02.2026
A or N 216 25:14
Can I exchange or return the two that are not yet completely open?
Hello hessda, thank you for your feedback. Our quality assurance department has investigated the issue. The production data and line logs show no abnormalities. Measurements taken on sample batches show that the batch complies with the standard and that the closures have been applied correctly. A manufacturing defect can therefore be ruled out.
In exceptional cases, it is possible that some bottles are sealed more tightly than others, especially when the filling line slows down. Unfortunately, these exceptions cannot be detected during production.
We assure you that we are continuously working to offer our products in optimal packaging. We greatly appreciate your feedback—thank you again for your comment. Best regards, your M-Infoline Team
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