3 questions
Guest
As the topic - although it has been discussed for years - is still topical, here is my comment (perhaps a steady drip wears away the stone):
I am currently spending my 3rd summer in Zurich and am annoyed every year that neither Migros nor Coop sell ripe apricots. Although the apricots on offer this year look nice (compared to last year), they have the consistency of crunchy apples and are so sour that you could easily serve an apricot slice with a Wiener schnitzel.
Is it so difficult to offer reasonably ripe fruit from Switzerland as "market-fresh"?
Adrian Hess from Zurich
Hello guest
Thank you for your message. You have given us the opportunity to comment on this issue.
Of course it is important to us to always offer very good quality in our stores. We try to guarantee this by setting clear requirements for our suppliers on the one hand and by carrying out strict checks on incoming goods on the other. Internal food tastings are also carried out on an ongoing basis. It is very important to us to constantly improve the quality of our products.
Our apricots are harvested when ripe for picking and ripen at room temperature. We want to offer our customers only the best varieties, and we pay attention to the optimum picking time so that the product reaches the sales counter as fresh as possible. The unstable weather conditions are currently challenging us in this respect. The large temperature fluctuations in recent weeks have affected the ripening of the apricots - we apologize.
Most varieties are red-cheeked as soon as they are ripe. However, there are also varieties that have a slightly greenish skin color and ripen from the inside out. Despite this difficulty, we aim to ensure that the apricots are absolutely ready to eat when they are purchased or after 2-3 days at the latest.
We strive to ensure that only ripe and sweet apricots end up in your shopping basket in future.
We wish you a wonderful, hopefully sunny summer.
Best regards from the M-Infoline team
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Guest
Is there now a new trick with subsequent coloring of the apricots? So almost blood red in color but the flesh hardly separates from the stone. There's something wrong, some of your suppliers are making it particularly easy for themselves ...
Hello guest
Thank you very much for your comment.
We assure you that we do not use any tricks here J. The apricots have ripened naturally in the sun and therefore have their reddish color.
We are sorry that you are disappointed with the quality of the apricots. It is very important to us to offer only the best quality fruit.
All the regulations that our suppliers must adhere to are set out in our product requirements. Varieties that are not convincing in terms of taste may not be supplied to Migros at all.
Apricots are a natural product. Therefore, certain natural variations cannot be avoided. We do our best to keep the quality of the fruit constant. We have forwarded your information to the purchasing department and quality assurance.
In principle, you can return products from Migros that you are not satisfied with to your store's customer service department.
We hope this information is helpful for you and wish you a good time.
Best regards from the M-Infoline team
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Guest
You can sell ripe apricots from France (Crau) but not from the Valais.
Why not from the Valais? Strange, isn't it?
Hello
Thank you for your feedback.
The apricots in Valais didn't ripen properly this year because of the bad weather. In France, there was more sun in several regions.
We ask for your understanding
and look forward to welcoming you to Migros!
Best regards Your M-Infoline team
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