3 questions
Has the recipe been adapted? It seems to me that Appenzeller processed cheese tastes different.
Hello familybo, thank you for your inquiry. To enable us to investigate your information properly, we would ask you to send us the best-before date and the batch or lot number. The latter is located next to the best-before date and consists of a combination of letters and numbers. Thank you in advance for your support. Best regards, your M-Infoline team
10.05.2024 L 1003406501
Hello familybo, thank you very much for the information. We were able to trace the production with the help of this information. First of all, we can assure you that there has been no change to the recipe. When tasting the reference samples from this production, we found a possible indication of your observed taste deviation. We also judged the cheese to be rather mild. We attribute this to the naturally occurring variations. The slices tended to have a softer and slightly sticky texture; we judged the taste to be typical of cheese, but milder. Such variations occur because we process raw ingredients with different degrees of ripeness and "aromas". It is the art of our production specialists to put together the cheese blend in such a way that the end product has a balanced quality. We do not assume that there is a widespread "problem". Best regards, your M-Infoline team
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is the product lactose-free?
Hello migu90, Appenzeller processed cheese consists of Appenzeller and hard cheese, which are naturally lactose-free due to the maturing process. The lactose is completely broken down during the maturing process, which is why the discs are also suitable for lactose-intolerant people. Best regards, your M-Infoline team
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Does the cheese have a new, milder taste since the packaging change?
Hello NGabriela, thank you for your question. We have not made any changes to the recipe - the contents have therefore remained the same since the packaging change. Best regards, your M-Infoline team
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