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3 questions
11 months ago
We have been buying this salad for a long time and very often. Unfortunately, there is more and more waste. Many leaves are already rotten although the date is still good and the salad is stored correctly :-(( !!!
11 months ago
Edited
Hello basilea57, thank you very much for your message and the photos. First of all, we are delighted that you like buying the salad from us! We are all the more sorry that you have not been able to enjoy it several times. In view of your description and after looking at the pictures, we understand your disappointment. It's good to hear from you. After all, the impeccable quality of our products is very important to us. That's why we attach great importance to careful processing in our production facilities. Our manufacturers supply us according to specified standards. We make sure of this as soon as we receive the goods. This also includes checks for cleanliness and any visible impurities. We sort out raw materials that do not meet our high standards. Vegetables that we further process undergo several washing processes and inspection systems (stone separator, settling basin, centrifuge, ascending belts, etc.). The fact that, despite these safety precautions, we have not been able to detect discrepancies with the frequency you describe is not in line with our criteria. As an immediate measure, we asked all areas involved to tighten up the checks. We are continuing to pursue this issue. After all, our aim is to offer our Anna's Best sugar loaf salad as we would like. We formally apologize for any inconvenience caused. We hope that our efforts are in your interest and that you will give us another chance to regain your trust in us. Best regards, your M-Infoline team
11 years ago
Hello Migipedia Team
In which Migros store is this product available in the Zurich area?
Thanks in advance!
11 years ago
Hello pusko77
Thank you for your request.
Sugar loaf lettuce is only available regionally in the Aare, Lucerne and Neuchâtel-Fribourg cooperatives. The salad is available at the M-Parc Tivoli in Spreitenbach. Maybe you can find time to go shopping there.
Kind regards from the M-Infoline team