5 questions
Why is the dough getting smaller and smaller?
It’s way too small now for an aperitif with guests! And two baking sheets with that little bit of dough is too much work—and way too many tarte flambées again!
This indirect price hike is outrageous! Do they really think we customers won’t notice? It can’t be because of the baking sheet, can it?
What’s going on? A miniature tarte flambée 🧐! I’m disappointed in Migros ☹️
Hello sonnenblume_2, thank you very much for your feedback! We’re sorry that the tarte flambée dough didn’t meet your expectations and that you feel disappointed ☹. We fully understand your criticism. Especially on a special occasion or when you’re cooking for others, a product that doesn’t live up to expectations can be disappointing.
We are currently experiencing a technical issue on one of our production lines that is particularly noticeable with the thin tarte flambée dough. When the machine stops, the cutting roller may come to a halt with a slight misalignment, which can cause the first batch of dough after restarting to vary slightly.
Our employees manually sort out such doughs, and an automatic checkweigher removes any that are significantly too short or underweight.
Nevertheless, it can unfortunately happen in isolated cases that visually smaller dough pieces go unnoticed despite having the correct weight. We sincerely apologize for any inconvenience this may have caused you.
Our maintenance team is already working closely with the equipment manufacturer to permanently resolve this issue. We assure you that we are doing everything in our power. Best regards, your M-Infoline Team
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In my search for a gluten-free version, I came across leisi's tarte flambée, which has no ingredients listed on the migros website. Is there even a gluten-free version?
Hi Cloede87654, thank you for your inquiry. We do not currently offer gluten-free tarte flambée dough in our stores. We would be happy to pass on your input to the people responsible so that they can carry out checks. The "Leisi" brand tarte flambée dough is an online article from Migros Online. We do not stock this item in Migros supermarkets. Hopefully we were able to help you with our answer. Best regards, your M-Infoline team
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Did the dough get smaller? Too bad!
Hi Samira-, thank you for your message. We will be happy to look into your question. For further clarification, we need information such as the best-before date and the batch/lot number. You will generally find the batch/lot number next to the best-before date. It usually begins with the letter L or a mixture of letters and numbers. Thank you in advance for your efforts!Best regards, your M-Infoline team
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Unfortunately, there is always a production error with this product, whereby the dough is piled up in an S-shape instead of a roll shape, causing dough to stick to dough. The dough can sometimes only be removed with damage. The last example was L4279 09:41. The dough size is also too small for two people and too large for one. It really wouldn't be a bad idea if the dough filled the size of a baking tray, which is standard in Switzerland.
Hello Jerry_C, thank you for your feedback. In addition to the lot number, we also need the best-before date for our clarifications. Could you please let us know this? Best regards, your M-Infoline team
Yes of course, 01.11.2024
Hello Jerry_C, we would be happy to check your request with our specialist department and the manufacturer.
We assume that the paper was not wrapped around the end of the dough when the dough was rolled up inside. For this reason, there was probably dough on top of dough. This can happen in individual cases and unfortunately cannot be completely ruled out. After rolling up, it is not always possible to see the faulty wrapping inside, which is why it is almost impossible to sort it out manually. With thin tarte flambée dough, the wrapping process is somewhat trickier than with slightly thicker puff pastry and cake dough.
We have taken your feedback on the size into account. We will contact you privately about this. Best regards, your M-Infoline team
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Why do you need ethanol in tarte flambée dough?
Hello Chappell, the dough is sprayed with a very small amount of ethanol (alcohol) to preserve it. This evaporates almost completely when the dough is baked, so that there is no alcohol left in the finished baked product. Ethanol is a natural preservative. Its use means that other artificial preservatives can be dispensed with. Best regards, your M-Infoline team
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