Anna's Best Knoblauchbutter
Brand: Anna's Best
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2 questions
Guest
Hello, is the butter pasteurized?
ALL dairy products are at least pasteurized.
Hello Stinahuber, the cream used to make butter is pasteurized. Best regards, your M-Infoline team
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Suboptimal bowl. The lid doesn't hold very well once you've taken it off and put it back on a few times.
Hello swisseva
Thank you for your feedback on the packaging.
We regret that you feel the resealable lid of our garlic butters is not ideal.
Our supplier has also received your suggestion. The last return samples were checked for their packaging, but no qualitative deviations from our packaging specifications were found. Nevertheless, our supplier has taken your message on board and intensified production controls. We will be happy to take your information into consideration when revising the packaging.
Kind regards from the M-Infoline team
Hello Migros
I didn't write a word about the fact that the lid is no longer supposed to hold well. The lid has never held well... Especially if you freeze the product because you don't use it all up. The lid on margarine, for example, holds up much better!
Hello swisseva
Thank you for your feedback.
We apologize that you feel we have not dealt with the case correctly. We are grateful for your opinion, as suggestions and criticism from our customers are very important to us. They allow us to constantly review and improve our services. As already mentioned, we have reported your input to our supplier and will be happy to incorporate it into the process for any packaging revisions.
Thank you for being our customer. See you soon!
Your M-Infoline Team
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