8 questions
Will the yogurt be taken out of the Migros range?
I have not been able to find either the coconut or the soy yogurt from Alnatura in Köniz :(
Hello rekre89, thank you for your inquiry. Your fears are unfounded. We are still offering the products. However, there are currently delays in delivery due to a system changeover. It is currently unclear when the yogurts will be available again. However, we can assure you that we are working hard to find a solution. A little patience is still needed - it pays off! Best regards, your M-Infoline team
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Which bacterial strains does this yogurt contain?
Hello Katalina1234, thank you for your question, which we are happy to clarify. The bacterial cultures Lactobacillus bulgaricus, Streptococcus thermophilus and Bifidobacterium species are used for the vegan Alnatura yoghurt alternative Coconut Nature. We hope this information helps you. Best regards, your M-Infoline team
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Are the lactic acid bacteria in the natural coconut yogurt still alive?
Hello LuciAnna, thank you for your question. The product is no longer heated after fermentation with lactic acid bacteria and therefore still contains live lactic acid bacteria. Best regards, your M-Infoline team
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For me, 400g is far too much and so I no longer buy it, I've already had to dispose of leftovers. If it came in small (like the normal yoghurt pots) I would add it to my standard range straight away! So delicious! Does it exist?
Hello Gugelibear, thank you for your inquiry. How nice that you like the taste of the product! Given your description, we understand why you would prefer a smaller size. We have great news for you in this regard: We offer a 125 g quantity in our Alnatura stores. The article number is 2095.000.138.00. The variant is not visible online, otherwise we would have been happy to send you the link. Of course, we have also placed your request for the smaller cups to be available in our Migros outlets with the area managers. We will make any necessary adjustments. Best regards, your M-Infoline team
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Dear M-Infoline I am fully on the track of little waste. But could you perhaps make the entry at Alnatura that the 500g yogurts come with a lid? Or is that on purpose? Merci!
Hello FabienneRyser, thank you for your question. According to the producer, the lid has been removed to reduce waste, and this is likely to remain the case. Best regards, your M-Infoline team
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Why isn't the Joguhrt on the shelves at the moment? I hope it hasn't been taken out of the range?
Hello FamWicki, thank you for your inquiry. Can you please let me know in which store you were looking for the yogurt? Best regards, your M-Infoline team
In the store in 4226 Breitenbach.
Hello FamWicki Thank you for letting us know. We have contacted the store. You will find the Alnatura natural coconut yoghurt in Breitenbach again next week. Kind regards from your M-Infoline team
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Unfortunately not edible at the moment, much too watery and runny! Production problems?
Hello Kymba00, thank you for your inquiry. We are sorry that you are not happy with the yogurt at the moment. In order for us to be able to make further inquiries, please let us know the best-before date (BBD) and the lot number. The lot number is usually next to the best-before date and begins with an L or a mixture of numbers and letters. Best regards, your M-Infoline team
Unfortunately I disposed of it yesterday, but the date was 23 or 28.11 as far as I remember, sorry, it was stupid of me not to keep it
Hello Kymba00, thank you for your reply. We know our manufacturer of this product as a company that works very carefully. Extensive checks are carried out throughout the production process. As this is a natural product, it is subject to natural variations in consistency. This is due to the raw materials. Depending on the season, the coconut milk is slightly thicker and more nutritious or slightly thinner and lighter. Our manufacturer endeavors to always produce the product in the usual quality and to compensate for possible fluctuations. He is working on further optimizing the manufacturing process. Best regards, your M-Infoline team
Guest
Stir well after opening. This solves the problem.
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Alnatura Cocos nature 400g: What is meant by yogurt cultures from organic farming? Is it really vegan? Will this product be available in Chur at some point?
Hello Patricia, thank you for your interest. This means that the ingredients for this product meet all the requirements of the organic standard. We can assure you that it is 100% vegan, otherwise we would not be allowed to advertise it as such. Kokos Nature is available in all major stores throughout Switzerland. Demand from our customers determines whether an item is also available in smaller stores. If you would like us to find out where it is available in your area, please let us know your zip code. Best regards, Tamara your M-Infoline Team
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