3 questions
There's a white deposit at the bottom of the two small pots I bought. Is this normal?
Hello MathildeLausanne, thank you for your feedback. We'd like to take a closer look at your comment. Could you send us some photos, including of the packaging? Thank you for your support. Best regards, your M-Infoline team
Hello, Thank you for your reply. Here are the pictures
Hello MathildeLausanne, thank you for sending us the photos. We used them to examine the complaint in our quality management department. The deposit found is starch naturally present in the pumpkin. Depending on the pumpkin used, the starch content may vary slightly due to natural fluctuations. When the starch content is higher, a deposit may form in the pot. The starch deposit can simply be stirred in and eaten without fear. Yours sincerely, the M-Infoline team
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Are the seeds also processed? My son had an allergic reaction and the doctor has asked
Hello Amyluan, thank you for your inquiry. The seeds are generally removed from the pumpkin used. However, it can happen that a few isolated seeds remain in the raw material and are also processed. The pumpkin is chopped before further processing. It is then cooked until soft and passed through a mill. This produces a fine consistency by grinding potential product lumps. Best regards, your M-Infoline team
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Which pumpkin is used for this product?
Hello Michi2000, thank you for your inquiry about Alnatura pure pumpkin. We use the Pink Banana variety. Best regards, your M-Infoline team
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