2 questions
Hello customer service, why has your Alexis oil recently developed a strong lemon balm flavor? This was not the case before. best regards, M. Nicholson
Hello m_nicholson, thank you for your message. We have not yet received any similar customer feedback. We would therefore like to check your olive oil. Please send us the bottle well packaged to Migros-Genossenschafts-Bund, M-Infoline / Reference 20210327-0600, Limmatstrasse 152, 8031 Zurich. You can hand it in free of charge at your Migros customer service or send it to us by post. Thank you for your help and best regards, your M-Infoline team
Hello customer service, just a quick note to say that I have now opened a new bottle of Alexis and it tastes like olive oil again! No trace of lemon balm... Perhaps it was only this one bottle that was affected (which you have already received in the meantime, I think). Kind regards, M. Nicholson
Dear customer service, thank you very much for your letter and shopping voucher, I was very pleased! It's a shame that the bottle didn't arrive at the supplier. Did you test it beforehand? The lemon flavor was unmistakable! However, it must have been an isolated deviation - still no problem, lemon oil tastes good too! So thank you again for the gift and a good week to you all! Best regards, M. Nicholson
Hello m_nicholson, we are pleased that you liked our feedback. Unfortunately, we did not test the oil before sending it to you. We are therefore unable to assess this in more detail. We wish you a great week too. Best regards, your M-Infoline team
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Dear Customer Service, until now, the producer of the Alexis oils was Mani Bläuel, but now it no longer says anything. Has the producer changed or is the oil now blended from different producers? Many thanks and best regards K. Nieuwlands
Hello knieuwlands thank you for your interest. the Alexis olive oil is still produced by Friedrich Bläuel in Greece. best regards from your M-Infoline team
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