They should arrive on Wednesday, I hope they help against my plague of weevils on my balcony!
Complicated ordering process
The order card is an absolute disappointment. The delivery of the order card took 10 days. By the time the nematodes have arrived, the pests have already destroyed half of the garden. My advice: set it up so that the ordering process is completed online and the nematodes are sent directly. It's not rocket science. The details on the order form correspond exactly to the details I gave when I ordered the order card. It would also save resources...
I ordered it specially via the Internet with the aim of receiving the eels straight away. The weather was perfect. Instead, I received another order card, which resulted in a further and unforeseeable delay due to the triple postage. Now it seems that despite all my efforts and theoretically massive overdosing, I have only caught some of the pests again this year, for the third time in a row. Unfortunately, this is a very expensive affair for the few pots on my patio. But there doesn't seem to be anything better.
Receiving Migros Aelchen is a time-consuming procedure! Two weeks after ordering, which was confirmed immediately, the next mail arrived: Delivery is on its way, followed by the logistics company, it's on its way, then, it's delivered...: Delivered was a box with 4 empty order bags (delivered to my home in a big van!). The order then had to be filled out again individually and sent to Bio Garden in Grossdietwil. A few days later, the beneficial insects arrived by post, simply packed in an envelope. Couldn't it be a little less complicated?
I have ordered some eels from Migros to combat worms and earthworms. However, I received the consignment without any contents. I then reported my dissatisfaction and the corresponding receipt of the goods to Migros customer service a few weeks ago. To date, I have only received an automatic reply email - blamed on the coronavirus. I have received neither a replacement, i.e. the actual goods, nor my money back. I am still waiting for the goods or the money and that at Migros...