12 questions
Hello
What is the Totox value of the product?
I would also like to emphasize the question posed by Königskind: I would find it very desirable if the test results for heavy metals were published. A trustworthy omega-3 product is generally expected to disclose the heavy metal tests (from an independent laboratory).
Thank you for the information :)
Hello JKadra, thank you for your question. The Totox value for ACTI algae oil is 1. The values for heavy metals are also very low and the legal requirements are easily met. However, the values cannot be communicated in a meaningful way, as they always vary slightly from production to production. Best regards, your M-Infoline team
Dear M-Infoline Team
Thank you very much for the quick reply! That is good to hear. With regard to heavy metals, however, I would like to point out that many experts recommend only trusting omega-3 products with published tests from independent laboratories. If the values vary depending on production, you could also give a range of values per heavy metal, for example.
Hello JKadra, thank you very much for your suggestion, which we have gladly passed on to the relevant department. The department heads are prepared to address the issue as part of the upcoming product revision. Adjustments will be made if necessary. Best regards, your M-Infoline team
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Hello, I would like to ask if you check (or have checked) the product for heavy metals. If so, can we assume that there are only small amounts of heavy metals in Omega 3? Thank you very much for your information. ☺️
Thank you for your kind request, which we were happy to discuss with the relevant specialist department. The clarifications took a while. We apologize for the wait. We no longer wish to withhold the findings of our exchange from you. The algae are cultivated in tanks. Seawater is used for this, which is purified, filtered and tested for heavy metals before the process begins. After production, further checks are carried out to test the algae oil for arsenic, cadmium, copper, iron, lead and mercury. Thanks to this careful procedure, we can ensure not only impeccable quality, but also minimal contamination that complies with legal regulations. We hope these lines are informative for you. Best regards, your M-Infoline team
Hello M-Infoline Thank you very much for your research and all the information. I am very pleased to hear what you have done wird☺️😄.
I will continue to buy it with even greater pleasure.
Kind regards from the king's child
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Hello Can I take these capsules if I have coeliac disease (are they gluten-free?) Thank you very much!
Hello Juna, thank you for your question. These capsules are gluten-free and can be taken without hesitation if you have coeliac disease. Best regards, your M-Infoline team
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Is the product suitable for use during pregnancy and breastfeeding, in addition to specialized vitamin supplements?
Hello Coco-jamboo, thank you for your question. In general, the product can be taken during pregnancy. However, we recommend that you discuss the use of the product and its effect with other vitamin supplements with your gynecologist. Best regards, your M-Infoline team
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Hello In which country are the algae for the Omega 3 algae oil capsules cultivated?
Hello Turtle2, thank you for your question. The algae oil used comes from the USA. Best regards, your M-Infoline team
Thank you for your quick reply!
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I have been taking Actillife Omega 3 algae oil for years, one tablet a day, and I am very happy with it. I don't eat fish! As I have had inflammation in my thighs for some time and therefore leg pain, I have increased the dose to 2 tablets a day. The leg pain has disappeared and I feel well. As soon as I took only 1 tablet again, the pain returned. I would like to continue taking 2 tablets a day, but the packaging says not to exceed the dose of 1 tablet. Why???? Is this a problem if I continue to take 2 tablets or can I continue to do so with a clear conscience? Thank you for your answer.
Hello sternstunde02, thank you for your inquiry. We are pleased that you are satisfied with the products. In view of your description, we understand why the information on the packaging is causing uncertainty. As requested, we contacted our specialist department to find out the reason. Those responsible told us that we are complying with the guidelines of the Food Information Ordinance. The latter stipulates that consumers must be informed about the quantity at which the positive effect begins. This is the case after one capsule. However, the maximum quantity is not exceeded when two capsules are taken. You can therefore decide for yourself whether you would prefer to take two at times. We hope this answer helps you. Best regards, your M-Infoline team
Hello, thank you for this prompt and very informative reply. I am very reassured that I can take more than the recommended amount, knowing that it is good for me.
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Guest
As I can no longer find the product "Actilife Vision Plus Lutein" https://external-content.duckduckgo.com/iu/?u=https%3A%2F%2Fimage.migros.ch%2Fproduct-zoom%2F5d1208767b4168fe5db34b6103d326f93b49e857%2Factilife-vision-plus-lutein.jpg&f=1&nofb=1 I would like to know if this is only temporary?
Hello rollimaus, thank you for your inquiry. We have replaced the article. The successor is Actilife Vision (article number: 5222.070). The formula is almost identical. Unfortunately, the product is not available online, otherwise we would have been happy to send you the link. Best regards, your M-Infoline team
Guest
Thanks for the info, when will the link be available
Hello rollimaus, thank you for your feedback. The successor Actilife Vision should be available online from next week. Best regards, your M-Infoline team
Guest
Thank you
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I find the new blister packaging questionable. It was actually made for 40 capsules, but there are only 30 inside (10 empty spaces). That's a waste of packaging material, isn't it?
Guest
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Hello Leachim, thank you for your message about the Actilife Omega-3 algae oil capsules. Due to a new machine, the packaging now looks different. The format for the blister and folding box has remained the same, but the format set is now designed as standard for a 20-capsule blister. The packaging still contains 30 capsules and the price has remained the same. Best regards, your M-Infoline team
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Hello, could it be that the product 522201000000 now only has 15 capsules per blister instead of 20? If so, why?
Hello Studerni, thank you for your inquiry about the omega-3 capsules. One pack contains 30 capsules. Have you noticed any discrepancies? If so, please let us know the expiration date and the lot number next to it. We look forward to your feedback and wish you a good day. Best regards, your M-Infoline team
You misunderstood my question. What I meant was that a pack contains fewer capsules than it did about half a year ago, i.e. has the product become more expensive because the contents have been reduced?
Hello Studerni, thank you very much for your feedback on the Actilife Omega-3 Algae Oil capsules. The specialist department confirms that there has been no change in the number of capsules. Previously we were able to pack all 30 capsules in one blister. The new blisters from the supplier are only designed for 20 capsules, so we now use two blisters of 15 capsules each. Best regards, your M-Infoline team
pefect thanks for the quick feedback!!!
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1. which company manufactures the product? 2. are "degraded" carrageenans with a lower molecular weight used and if so, what percentage?
Hello SimiSimi, Thank you very much for your inquiry about the product Actilife Omega-3 Algae Oil. We ask for your understanding that we do not disclose supplier information to third parties. We only use high molecular weight carrageenan for the production of this product. Best regards, your M-Infoline Team
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