6 questions
Why is the Lucerne area product not available?
Hello MoKaZu, thank you for your question. We expect delivery by the middle of the week. Best regards, your M-Infoline team
Unfortunately another 2 weeks have passed without delivery 😥
Hi MoKaZu, thank you for your inquiry. The good news is that we still offer the product 😊. However, we are currently struggling with delivery problems. We do not currently know the exact time of availability. We are doing our best to be able to offer this item again as soon as possible. Hopefully we were able to help you with our answer. Best regards, your M-Infoline team
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Hello Migros team Why does this product not have a Nutriscore, while comparable products (including V-Love and frozen products) do?
It will come, they probably still have a lot of "old" packaging in stock, so it's understandable to me that Migros uses it up first and doesn't "dispose" of it.
Hello Mittelgross, the packaging is constantly being updated. On our product portal migros.ch, you can see the Nutri-Score under the nutritional information for those products that already have a Nutri-Score or will soon have one (such as the V-Love Plant-Based Sea Style Sticks https://www.migros.ch/en/product/165042800000 ). The V-Love Plant-Based Sea Style Sticks are labeled with the Nutri-Score A. Best regards, your M-Infoline Team
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I also only have 8 in 2 packs at once. Expiry date: 28.01.2023 (both) Lot number of both: 904282237 Can I still eat them without hesitation or should I be careful?
Hello lemillion, thank you for your feedback. The manufacturer has checked the production logs and the retained samples and has not identified any deviations. The packs are filled by hand. After packing, a weight check is carried out so that we can sort out underweight units. In individual cases, the total weight may already be reached at nine sticks, so that automatic rejection does not take place. Best regards, your M-Infoline team
Both packs still had a thin strip of adhesive tape over the side where you open them. So this can't be a coincidence and someone in production has deliberately taped them up, otherwise there is no adhesive tape on the packaging of this product, I also have pictures of it. In itself it is not tragic, but it is dangerous if something is wrong according to the machine and someone tapes up the packs anyway and lets them out for consumption. I just want to have it reported for safety's sake. best regards lemillion
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Why are there only 8 of them? This is a deception....
Hello TARDIS, thank you for the message. According to the packaging, 10 sticks should actually be included. We would therefore like to follow up on your experience. Could you please let us know the expiration date and the lot number of the pack concerned? Best regards, your M-Infoline team
935021527 03 09 2022 I also have a photo of the pack if necessary. Thanks for checking product otherwise very good, was just unfortunately a bit little for the kids' lunch... 🙈
Hello TARDIS, thank you for providing the production data. Our retained samples were OK. Our production line automatically sorts out underweight packs. We assume that your unit was then returned to the process manually. Of course, this should not happen. We have informed all the departments involved about your report so that we can prevent this from happening in the future. Best regards, your M-Infoline team
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Dear Migros I really like this product. The only thing that confused me the other day was that the vegan label is printed on the front of the packaging, but the product description on the back says "Vegetarian"... Can I assume that the sticks have a vegan recipe? Best regards
Hello Jeannyyy, it is an error in the product description on the back of the packaging. We are currently adjusting the packaging and will change it as soon as possible. We can assure you that the label claim on the front is correct and the product is vegan. Best regards, your M-Infoline team
Great, that makes me happy! Many thanks for the information.
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It would be interesting if you could read somewhere what the composition consists of
Hello KS62, thank you for your message. We are happy to provide you with the list of ingredients: Water, breadcrumbs (wheat flour, yeast, table salt, paprika), soybeans 17 %, dip (water, wheat flour), sunflower oil, coagulant (calcium chloride and potassium alginate), modified potato starch, natural flavoring, spice herbs, thickener: methyl cellulose. Best regards, your M-Infoline Team
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