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Hello
I have written to you before but unfortunately I can no longer find your reply. We bought the stefanie rug back in august. Visually it is beautiful. However, it still smells of "wet dog". The rug never got wet. We let it air out for an extra long time but it's not getting any better. A colleague has the same rug and she doesn't smell it... can we please exchange it?
Good quality, beautifully finished. Super price/performance ratio.

for another variant: Natur, 120.0 cm 170.0 cm
I am also very happy with this rug. It fits perfectly in my hallway and the material is also very pleasant!
Very nice carpet and super comfortable to walk on barefoot.
Hello
I have written to you before but unfortunately I can no longer find your reply. We bought the stefanie rug back in august. Visually it is beautiful. However, it still smells of "wet dog". The rug never got wet. We let it air out for an extra long time but it's not getting any better. A colleague has the same rug and she doesn't smell it... can we please exchange it?
Hello13
Thank you for your feedback!
We're sorry that your carpet smells like "wet dog". 😕
Can you please send us an email to socialmedia@migros-service.ch with your order number or proof of purchase so that we can clarify your issue internally?
We're here for you and happy to help!
Your Migros specialist store team
Why? You can only test, rate and make Migros even better if you're logged in.
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