First the delivery was delayed for months. Then it took three delivery dates. On the second, the slatted frames were forgotten and then later placed in the entrance to the house without notice/information. Last but not least, my credit card was overcharged. Customer service dealt with everything with 08:15 phrases and standard emails. An absolute nightmare.
Hello Toebes
Thank you for your honest feedback. We are really sorry that you had such a bad experience. 😔 This is absolutely not up to our standards and we sincerely apologize for the inconvenience. 🙏
We sincerely hope that the products still meet your expectations. If you have any further concerns, please do not hesitate to contact us at any time. 💬 It would be our pleasure to welcome you back as a customer despite these circumstances.
Kind regards
The Migros specialist store team
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