Monday, 30.12.24: Still no promotions in the app!!!
Normally the new promotions in the app come on Sundays at 09.00 am. And again, nothing received so far.
I've really been doubting the IT department since the start of this app. Either there are no promotions, or they are incorrect or incomplete, or only half of them appear, or nothing at all.................... .
With other stores (especially Lidl and Aldi) it always works great.
All replies (7)
Hi indios, the actions should be activated in the app. Could you check again whether this is now the case for you? Many thanks and best regards, Remo
Hi indios, the actions should be activated in the app. Could you check again whether this is now the case for you? Many thanks and best regards, Remo
No, they're not switched on
No, they're not switched on
Hello indios, I was happy to check with the responsible department. We are sorry that you have repeatedly experienced problems with the display of actions in our app. Our IT team is already working on fixing this problem so that all actions are displayed reliably in future. We would like to take this opportunity to recommend that you make sure you have the latest app (iOS 7.42.0, Android 7.42.1) installed. Thank you for your understanding and best regards, Remo
Hello indios, I was happy to check with the responsible department. We are sorry that you have repeatedly experienced problems with the display of actions in our app. Our IT team is already working on fixing this problem so that all actions are displayed reliably in future. We would like to take this opportunity to recommend that you make sure you have the latest app (iOS 7.42.0, Android 7.42.1) installed. Thank you for your understanding and best regards, Remo
Everything is ok with my cell phone and I'm up to date. Unbelievable that you don't just admit the error and blame me....🤨 I haven't received any notification yet, as usual on Sunday morning
Exactly the same thing happened to me. I only had about 6 actions on it for 2 days!
Actions are now (??) finally available. News is completely empty.
Actions are now (??) finally available. News is completely empty.
Promotions are also only valid from Wednesday this week.
There are never any new products in the period between Christmas and New Year. It's been like this for years.