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Jeanne en Provence balm texture

Texture baume Jeanne en Provence

2 weeks ago

Edited

I bought Jeanne en Provence Almond Balm (item no. 5230.190) and I'm wondering about the texture. Is it correct that it should be "solid"?
Or should it be smoother, like a cream?

(Machine translation)

All replies (1)

M-Infoline

1 week ago

Edited

Hello Mstoppa, thank you very much for your message. The product should have a creamy texture, so we'd like to investigate based on your comment. Could you send us photos of the opened container via the contact form? You'll also find a production code on the packaging. This information would also be useful to us. Thank you in advance for your valuable cooperation. Best regards, Tabea

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