1 question
Hello, I bought a pack of this cat food (veal + lamb). However, the packaging contains 2x cod and 2x salmon... Is this a known mistake? Unfortunately, our cat doesn't eat fish :(.
Hello Tomte, can you please give us the lot number and the best-before date for further clarification? Best regards, your M-Infoline team
Hello The best before date is 05/06/2026 I don't know exactly what the lot number is. I'll just write everything down :-). CH22679, 252355PV177, 36766. LG
Hello Tomte, thank you for your question. We did not notice any deviations or abnormalities in the batch in question. According to our records, we used the correct packaging materials for the products. After consultation with the responsible production area managers, we suspect that in this case it was an individual employee error. The packaging orders for the products "Mio Pâté veal and lamb" and "Mio Pâté salmon and cod" took place directly one after the other. Apparently, we did not completely remove the packaging materials from the previous order from the line during the changeover. Fortunately, only a few packages are affected in such a case. Best regards, your M-Infoline team
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