3 questions
Some time ago I would have given them a 5 but I have to lower the score to 4 because for a few months now they have been sticking together two by two, remaining soft and more bland. I saw in a reply to the reviews that the recipe had to be changed temporarily. Thanks for any update.
Hello Evaluation18, thank you for contacting us. Your request is still under review. As soon as we have received a decision, we will contact you immediately. Please wait a little longer. Best regards, your M-Infoline team
Hello Evaluation18, thank you for your feedback. We have reviewed your request with our specialist department.
This batch was made with fresh mashed potatoes. It is therefore quite understandable that you have noticed a difference.
Due to technical problems on our production line, we had to adapt the recipe for pommes noisettes. For production, we used fresh potatoes with a very low proportion of potato flakes, which consequently has an influence on the consistency of the potato mass. When forming and frying the hazelnuts, this mass may behave differently from a mass made solely of flakes, and the surfaces, texture and consistency may therefore also be slightly altered.
The original recipe contains only potato flakes. We were able to revert to the old recipe in late summer 2023. We assume that you have purchased a bag of the "intermediate solution". We'll be in touch privately. Sincerely, your M-Infoline team
Thank you for these very satisfactory explanations!
In addition to your reply, I can confirm that the product is back "as before" and once again deserves 5 stars!
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Hello, is this product suitable for vegetarians?
Just read the list of ingredients, certainly suitable for vegetarians.
Hello Rhyfalllforelle , thank you for your reply, however there is the emulsifier E471 in the ingredients. This can also be of animal origin. If you did not know this, then you know it now.
Thank you.
Yes, E471 can also be of animal origin. However, Migros (Migros own products) normally uses an E471 of vegetable origin (I think it is from soy) (information from previous contact with customer service). These Migros information sheets on additives are helpful (https://help.migros.ch/de/fachstelle-ernaehrung/merkblaetter.html)
Thank you tasteless for the leaflets. That helped đź‘Ť
Hello simpleeffect, the product M-Classic Delicious Pommes Noisettes is vegetarian according to the recipe. However, it has not been certified as vegetarian and therefore does not carry a corresponding V-label on the packaging. This is to supplement the articles. Best regards, your M-Infoline team
Thank you M-Infoline đź‘Ť
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Guest
Unfortunately, my daughter had an allergic reaction.
Hello guest
Thank you for contacting us. We are sorry that your daughter had an unpleasant experience with the Pommes Noisettes. We hope she is feeling better now.
We would like to follow up on your tip carefully, for which we need some more information. Please contact us via the contact form - thank you in advance and see you soon!
http://w ww.migros.ch/de/services/kundendienst-kontakt/kontaktformular.html
Best regards from the M-Infoline team
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