1 question
Why has the opening of the box been changed? The pack can no longer be closed properly, which is quite unpleasant and a real step backwards.
Hello vaueff, thank you for the post. We are not aware of any changes. What exactly do you mean? Can you explain it in more detail? Best regards, your M-Infoline team
Hello, So the "old" packaging had an opening that could be opened - and closed again. The new packaging has to be torn open (upwards), but the torn flap cannot be closed again and the opening remains open. Especially when children take the packet out of the cupboard and don't hold it straight, the sugar trickles out.
Hello vaueff, thank you very much for your feedback. We apologize for only replying today, we first had to clarify the matter with the producer. We made a packaging change once in mid-2016 (sorry, we didn't think of it straight away) due to a change in production location. The supplier has now been informed of your complaint and will look into possible improvements. Unfortunately, we cannot promise you anything. Best regards, your M-Infoline team
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