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«The chocolate is highly regarded as a gift and praised for its delicious taste. Many customers appreciate the attractive packaging and design, while some criticize the new recipe for being too sweet. Overall, positive feedback outweighs the negatives.»
Automatically generated summary of reviews
Git as a gift
I like to give them away as a Lucerne 😍❣️
Crispy, never boring
I love love love love them!
i'm loving it, almost the best
Great gift and fine chocolate
Very pretty, ideal as a small gift
Mmmh, mega fine, cool Lucerne gift, good design, could be cheaper.
The new Nugat Luzerner Schoggi meets my taste perfectly.
Not bad at all
:-o :-( :-( what have you done with the chocolate *howl* it says improved new recipe and I find it but worsened recipe :-(.... I bought two and wanted to use them for baking my brownies as chocolate chips "thank god" I only tried one bar (because I saw the new recipe) they tasted terrible and would have ruined my delicious brownies :-/ :-x! Can I return the second unopened bar? I find it really unacceptable, just the whole taste :-(
Guest
Hello Luna_L Thank you for your feedback. I'm very sorry that the adjustment means that you no longer like the chocolate. That was definitely not the idea behind it. I will pass your feedback on to the product managers immediately. I will also enquire whether you can return the second bar. Kind regards Tanja
Hi Tanja, thanks for your reply :-) and for passing it on. As far as returning the chocolate is concerned, I have already solved the problem and used it elsewhere, the result was, as expected, not so tasty :-/, but I don't have to look for a receipt anymore or make a fuss in the store or convince the sales clerk to take the product back ;-).... (throwing it away would not have been an option) Best regards Luna_L
Guest
Hi Luna_L I'm glad you were able to use the chocolate after all. Apparently the recipe was adjusted last year. Our tests have shown that the new recipe was rated better by the majority. But of course we realize that this is not the case for everyone. As an alternative, I can offer you the "Feine Bitter 70% Kakao Tafelschokolade" from Alnatura. Perhaps this is a suitable substitute for you? Ingredients: Cocoa mass, raw cane sugar, cocoa butter Best regards Tanja
Hi Tanja, thanks for your offer, I tried the Alnatura a long time ago when you added the Alnatura products to your range. It's not particularly bad for a German chocolate, but it's not incredibly fine either. Thank you for your efforts and offer :-). Best regards Luna_L
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