Frey Milch Extra Kugeln
Brand: Frey 
Label: Swissness
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1 question
8 months ago
Dear Migros, have the ingredients of the Milk Extra balls been changed? Unfortunately, I no longer like the taste of the balls at all, although I have been treating myself to 2 every day with my coffee for years.
Thank you very much for your feedback and best regards
8 months ago
Hello Pinkjoy, thank you for your message. We are sorry that you are not enjoying the usual taste. To enable us to trace the manufacturing process precisely, we would ask you to send us the best-before date and the batch number of a pack. The latter is located close to the best-before date and is made up of a combination of numbers and letters. It would also be of great benefit to us if you could describe the change in taste in more detail. Thank you in advance for your valuable support. Best regards, your M-Infoline team
8 months ago
With pleasure. The best-before date is 29.09.2024 and the batch number is L2016181040 (promotional pack). The taste of the chocolate reminds me very much of Frey milk chocolate with no added sugar. Hope this helps you.
8 months ago
Hello Pinkjoy, thank you for your question. We can confirm that we have not changed the recipe or the raw materials used. To be on the safe side, we checked the production data and it was flawless. No deviations were noticed during the tastings during production. We are therefore unable to explain exactly why you noticed a deviation in taste. Best regards, your M-Infoline team
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