Neumarkt Oerlikon is losing momentum—is there a shortage of staff?

All replies (7)

Hello Mammanonna, thank you very much for your message. We’re sorry that you’ve recently noticed repeatedly poorly stocked shelves, products that are hard to access, and items that have been out of stock for extended periods at the Neumarkt Oerlikon location. Your frustration is understandable. The current shortage of products can have various causes. These include, among other things, production bottlenecks at manufacturers, shortages of raw materials, ongoing negotiations with suppliers, as well as short-term spikes in demand or changes to our product range and brands. Regardless, we want to offer our customers a more reliable shopping experience. That’s why we’re continuing to monitor this issue closely based on your feedback—especially since we have sufficient staff and our employees are dedicated to serving our customers every day. Best regards, Tabea

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Neumarkt Oerlikon lässt nach - fehlt es an genügend Personal?

Mammanonna

Product restocking is becoming increasingly inadequate; either the shelves remain half-empty or completely empty, and the items (e.g., protein drinks) aren’t pushed to the front, making them hard to reach.
In addition, items that are available in Zurich-Affoltern, for example, or that are advertised in the weekly specials for Oerlikon, have been missing for weeks. I’ve been noticing these shortcomings more and more over the past half year or so.
Store management should pay closer attention to ensuring smoother operations.

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All replies (7)

M-Infoline

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RZimm

M-Infoline

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It's the same at other Migros stores, too. I've noticed that a lot of products are missing at Migros in particular—some of them have been out of stock for several weeks. Price negotiations? Supply chain disruptions? Do you really think customers will stick with you when certain products are constantly out of stock? No way. There are other stores, too.

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Mammanonna

M-Infoline

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Friday morning, November 6, 10 a.m.
Those half-empty display cases and other shelves—where you could at least have pulled the products forward to reach them more easily, especially with all the dairy products today—NEVER used to exist!

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M-Infoline

Mammanonna

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Hi Mammanonna

Thank you for your follow-up message regarding the product selection at the Migros Oerlikon store.

We love to hear praise, but criticism is also important and valuable to us. We’ve forwarded your message to the management of the Oerlikon store so they can look into it and make improvements.

We appreciate that you took the time to write to us, and we hope you’ll give us another chance to convince you of our quality service.

Best regards, Angela

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Mammanonna

M-Infoline

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They're short-staffed… the merchandise was in the boxes, but the employees can't keep up with everything at once… a very quick employee from the meat department pitched in—at least I saw him stacking pizzas—the team is great; they support each other. It’s down to management… I’ve also heard insider feedback on this.
I’ve been a customer at the Neumarkt Oerlikon location for 40 years. These issues have only been happening for about a year. I have plenty of points of comparison with the Migros in Zurich-Affoltern… I have no complaints there—despite the high volume of customers, the store looks spotless.
So please, no more excuses—get to the bottom of this!
Thank you!

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Dragonball

Mammanonna

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It's not half empty, is it...

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Mammanonna

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Yayyy, it was really nice to go shopping today… just like the old days… ;-) Everything's restocked and put away!
Great—keep it up!
Thank you so much!

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