Hello,
According to 20 Minuten, a Migros customer wanted to take photos of yogurts to let his wife choose the yogurts. Employees intervened and he had to delete the photos. According to a Migros statement, the employees acted correctly. At the same time, however, it says that only photos of employees and customers are prohibited. How does that fit together?
As someone who regularly shops for relatives who are no longer able to do so themselves, I would have liked to have photographed products or a shelf for selection purposes myself. But that's too unsafe for me at Migros. I think it's a shame that Migros is the only store that doesn't understand this and has a general photo ban. Judging by the comments on 20 Minuten, many other customers are also disappointed.
And if the counter-argument is that you can also find the products to show online, I would ask you to search for Nasi Goreng in the online store, for example. It took me years to find out that you have to search for "Asian rice dish" and not for the product name on the packet. Many other products online also have strange names that are impossible to guess. The retinol serum from Daytox (513374800000), for example, is called "Serum Beauty in balance" online. Only Migros knows why, because it's not written anywhere on the packaging. Other products can only be found with spelling mistakes or if you translate individual words into other languages, etc.
All replies (6)
The issue is being made bigger than it is.
In most supermarkets, no chain will have problems if you photograph products. However, filming and taking photos (where other people are pictured in the background) is not permitted in almost all chains.
I often watch YouTube and often see people being thrown out of supermarkets for filming. (USA, Germany etc)
Maybe the employee thought it was being filmed? If I were you, I would do everything as before.
The issue is being made bigger than it is.
In most supermarkets, no chain will have problems if you photograph products. However, filming and taking photos (where other people are pictured in the background) is not permitted in almost all chains.
I often watch YouTube and often see people being thrown out of supermarkets for filming. (USA, Germany etc)
Maybe the employee thought it was being filmed? If I were you, I would do everything as before.
If I understand correctly, it is generally forbidden at Migros and they turn a blind eye (or not) to photos of products in a private context on a case-by-case basis. According to 20 Minuten, Coop, Aldi and Lidl don't have a general ban and are much more relaxed about it.
If you're unlucky, it goes well 9 times and the 10th time an employee has a bad day and you get into trouble, because it's in the house rules for a reason. That's too unsafe for me and I simply find the other stores more customer-friendly and up-to-date.
And video recordings are also a problem in these times of FaceTime and video calls.
What did people do before social media and today's internet...? I hope it will be in the history books one day...
What did people do before social media and today's internet...? I hope it will be in the history books one day...
I do the shopping for elderly and sick people who can no longer do it themselves and sometimes photos of what's on offer in the store help. I don't post anything on social media. But it's nice that you take the extra time to let me know that this is unimportant nonsense for you, which you used to be able to do without.
Hello Storm
Thank you for your message. I will be happy to respond: As Migros stores are not a public space, there is a general ban on photography and filming. Personal photos or recordings in the context of shopping, such as scanning products or taking photos for research purposes, are generally permitted. However, personal rights and data protection should be observed at all times to ensure order in the store and the protection of employees and customers.
Our employees in the branches reserve the right to restrict or prohibit photographic activities if they disturb other customers, jeopardize the privacy of employees or customers or violate data protection guidelines.
I hope this information has answered your question.
Best regards, Sarah
I do the shopping for elderly and sick people who can no longer do it themselves and sometimes photos of what's on offer in the store help. I don't post anything on social media. But it's nice that you take the extra time to let me know that this is unimportant nonsense for you, which you used to be able to do without.
No, you misunderstood me. You read a report on social media or 20 minutes and take it at face value instead of going your own way and making your own experiences.
Before you read this article, you were already taking photos and never had any problems with them. Now you read the report and let yourself be unsettled.
"In the old days", before social media, you had to make your own experiences and learn from them.
THAT was what I meant 😉
I've also taken countless photos in supermarkets (including Migros) mostly because I spot funny spelling mistakes (Anzünholz or Rinds-Kackfleisch say hello) or a new product and I've never gotten in trouble for it. But I don't do it too conspicuously either...