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PH-Balanced Bar Soap

Feste Hand-Seife PH Balance

This soap has been out of stock for months—it’s the only PH product that actually lets you wash yourself properly and thoroughly in the tub, something that’s impossible with liquid soap.
What on earth is going on at Migros that they’re no longer able to ensure
that this high-quality product is available?
Our family has been shopping at Migros since it opened in the 1920s,
but instead of showing gratitude and using the profits to do something meaningful—so that Migros can improve quality or at least maintain it—the good products keep disappearing. It seems like nobody cares about anything anymore; well, then, good night.

(Machine translation)

Dragonball

On Migipedia, as on many social media channels, many companies use the informal "you."

Besides, what exactly is the reason for that? Mibelle is probably experiencing a technical issue with its deodorant and soap right now and can’t deliver the products...

(Machine translation)

Thanks for the update.
1. In Switzerland, German is the official language. In this language, there is still a distinction between the formal “Sie” and the informal “Du,” though it follows clear rules. I don’t think I need to explain these in detail here, but even a Migros store should respect them.
2. A customer isn’t a lifeless object—why do you conduct customer surveys if, in the end, you just do whatever you want anyway and aren’t willing to engage with your customers or explain why a product hasn’t been on the shelf for a long time, even though it’s supposedly still in your product lineup? Your behavior toward customers is, bottom line, disrespectful—as if to say: “You have to buy what’s there, and we decide what you, as a customer, have to buy.” In this example, that’s not an exaggeration—it’s a fact.
3. If Migros were still what it claims to be and, as suggested by its own advertising, acted in accordance with the idea that “Migros belongs to everyone,” there would indeed be nothing to debate here. But since Migros does not address its customers with the necessary respect in its language—as is simply the norm in Switzerland—the whole thing unfortunately makes no sense at all, and paying customers would be better off purchasing their goods from the competition in the future.
What we see here as Migros’ response simply has nothing to do with respect, and Migros would do well to return to a position of reason rather than acting in a high-and-mighty manner, as evidenced by its response here.
Best regards, and most likely, goodbye for good—because enough is enough.

(Machine translation)

Dragonball

On Migipedia, as on many social media channels, many companies use the informal "you."

Besides, what exactly is the reason for that? Mibelle is probably experiencing a technical issue with its deodorant and soap right now and can’t deliver the products...

(Machine translation)

Thanks for the update.
1. In Switzerland, German is the official language. In this language, there is still a distinction between the formal “Sie” and the informal “Du,” though it follows clear rules. I don’t think I need to explain these in detail here, but even a Migros store should respect them.
2. A customer isn’t a lifeless object—why do you conduct customer surveys if, in the end, you just do whatever you want anyway and aren’t willing to engage with your customers or explain why a product hasn’t been on the shelf for a long time, even though it’s supposedly still in your product lineup? Your behavior toward customers is, bottom line, disrespectful—as if to say: “You have to buy what’s there, and we decide what you, as a customer, have to buy.” In this example, that’s not an exaggeration—it’s a fact.
3. If Migros were still what it claims to be and, as suggested by its own advertising, acted in accordance with the idea that “Migros belongs to everyone,” there would indeed be nothing to debate here. But since Migros does not address its customers with the necessary respect in its language—as is simply the norm in Switzerland—the whole thing unfortunately makes no sense at all, and paying customers would be better off purchasing their goods from the competition in the future.
What we see here as Migros’ response simply has nothing to do with respect, and Migros would do well to return to a position of reason rather than acting in a high-and-mighty manner, as evidenced by its response here.
Best regards, and most likely, goodbye for good—because enough is enough.

(Machine translation)