Dear Dütti p.f. don't turn over in your grave.

Jeanne77 · 2022-10-25T11:55:29.713Z

Dear Dütti, I've been wanting to write to you for about 6 months, but then I said to myself, let's wait, maybe something changes at Migros.Instead the nothing in fact got worse: every day on the shelves new branded products arrive, the chocolate, yogurt, pasta, ......, only..... the problem is that the products you created are gone. First Migros M pasta, then chocolate, cocoa packets, yogurt classic,.... Please then you remind the big bosses that the MIGROS MEMBERS voted for the increase of brands on sale but NOT THE ELIMINATION OF MIGROS PRODUCTS THOSE THOSE THAT MAKED YOU CREATE MIGROS. Thank you very much I hope that at least you can solve the problem

M-Infoline

2 years ago

Good morning Jeanne77, in part we can understand your discontent with the introduction of branded items into the Migros assortment. Our customers have many different needs, and on our part we do our best to meet them all. The introduction of any third-party brand is always a cause for internal discussions. Each time we carefully consider whether it is appropriate to supplement our assortment. Every launch has to be approved by one of our internal committees. Expanding the Migros assortment with branded items continues to be the exception. Because we want to ensure the quality/price advantage with our more than 250 Migros brands. About 75 percent of our products are still our own production. Therefore, we are constantly investing in our industrial enterprises to be able to work with state-of-the-art technology. Our goal is to offer customers good quality products and create sufficient resources to voluntarily commit to culture and sustainability. Because we want to stay true to our roots and Duttweiler principles. Kind regards, Matthew

(Machine translation)

Jeanne77

2 years ago

M-Infoline

2 years ago

Good morning Jeanne77, in part we can understand your discontent with the introduction of branded items into the Migros assortment. Our customers have many different needs, and on our part we do our best to meet them all. The introduction of any third-party brand is always a cause for internal discussions. Each time we carefully consider whether it is appropriate to supplement our assortment. Every launch has to be approved by one of our internal committees. Expanding the Migros assortment with branded items continues to be the exception. Because we want to ensure the quality/price advantage with our more than 250 Migros brands. About 75 percent of our products are still our own production. Therefore, we are constantly investing in our industrial enterprises to be able to work with state-of-the-art technology. Our goal is to offer customers good quality products and create sufficient resources to voluntarily commit to culture and sustainability. Because we want to stay true to our roots and Duttweiler principles. Kind regards, Matthew

(Machine translation)

Good morning, now even Budget coffee powder is gone (the only one with chicory), replaced by coffee capsules. And those who don't have a coffee machine with capsules (to save energy), what do they do? Honestly give me a reason why I should keep shopping at Migros if even the "basic" products are not there? Good day jeanne

(Machine translation)

M-Infoline

2 years ago

Jeanne77

2 years ago

Good morning, now even Budget coffee powder is gone (the only one with chicory), replaced by coffee capsules. And those who don't have a coffee machine with capsules (to save energy), what do they do? Honestly give me a reason why I should keep shopping at Migros if even the "basic" products are not there? Good day jeanne

(Machine translation)

Good morning Jeanne77, thank you for your contribution. Is this the product that is missing https://www.migros.ch/it/product/107117500000? Best regards, Tabea

(Machine translation)

M-Budget Kaffee gemahlen

3.8

Jeanne77

2 years ago

M-Infoline

2 years ago

Good morning Jeanne77, thank you for your contribution. Is this the product that is missing https://www.migros.ch/it/product/107117500000? Best regards, Tabea

(Machine translation)

M-Budget Kaffee gemahlen

3.8

No is this https://www.migros.ch/it/product/107159200000 and the same thing with the paste https://www.migros.ch/it/product/104048100000

(Machine translation)

M-Infoline

2 years ago

Jeanne77

2 years ago

No is this https://www.migros.ch/it/product/107159200000 and the same thing with the paste https://www.migros.ch/it/product/104048100000

(Machine translation)

Hi Jeanne77, thank you for your reply. We are sorry that the region where you shop does not have coffee and fusilli. Both items have undergone a repositioning. This means that they are now on sale only in certain major branches. To this extent we were induced by the decline in demand. We are aware that such a change may be unfortunate. We will be sure to forward your request to the appropriate office to be able to purchase the products in your vicinity. We will continue to follow this issue closely. If it is possible, we will make the change. After all, our goal is to orient the assortment as much as possible to customer preferences and needs. We hope that our efforts will go in the direction you desire. Best regards, Tabea

(Machine translation)

Jeanne77

2 years ago

M-Infoline

2 years ago

Hi Jeanne77, thank you for your reply. We are sorry that the region where you shop does not have coffee and fusilli. Both items have undergone a repositioning. This means that they are now on sale only in certain major branches. To this extent we were induced by the decline in demand. We are aware that such a change may be unfortunate. We will be sure to forward your request to the appropriate office to be able to purchase the products in your vicinity. We will continue to follow this issue closely. If it is possible, we will make the change. After all, our goal is to orient the assortment as much as possible to customer preferences and needs. We hope that our efforts will go in the direction you desire. Best regards, Tabea

(Machine translation)

OK but what criteria do you use? You leave me to say the Frisette pasta, which nobody buys, overflowing shelf, and the pasta that is going for the most you take it out. People take a short time to cross the street and go to the Coop in Molino Nuovo, where they find it there. With this policy, it is logical that sales will decrease.....

(Machine translation)

Jeanne77

2 years ago

Jeanne77

2 years ago

OK but what criteria do you use? You leave me to say the Frisette pasta, which nobody buys, overflowing shelf, and the pasta that is going for the most you take it out. People take a short time to cross the street and go to the Coop in Molino Nuovo, where they find it there. With this policy, it is logical that sales will decrease.....

(Machine translation)

Take a test: ask an executive to do 1 week's work at a medium-sized Migros supermarket (cashier, arranging merchandise, responding to customers, ....) and for 1 week do the shopping, cooking for 1 person with Fr. 50.-, then he will realize otherwise. It's easy to talk if you don't get into the facts

(Machine translation)

Caro Dütti p.f. non rivoltarti nella tomba

All replies (7)

All replies (7)