I have been buying sugus again for a long time. What has happened to this packaging? The individual sugus are almost impossible to open. What a shame.
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All replies (6)
Hello specialist, we regret that you were barely able to open the Sugus packaging. This should not be the case and we are looking into it. Please provide us with the best-before date and the batch or lot number. The batch or lot number is generally next to the best-before date. It usually starts with the letter L or a mixture of letters and numbers. As we have several Sugus in our range, it would also be important for us to know which pack you bought. Please let us know the barcode. Best regards, Angela
M-Infoline
Hello specialist, we regret that you were barely able to open the Sugus packaging. This should not be the case and we are looking into it. Please provide us with the best-before date and the batch or lot number. The batch or lot number is generally next to the best-before date. It usually starts with the letter L or a mixture of letters and numbers. As we have several Sugus in our range, it would also be important for us to know which pack you bought. Please let us know the barcode. Best regards, Angela
This is completely unnecessary in this case. If you would finally read the reviews of a product! Sugus has made the packaging and the product worse. All customers complain about the new product.
Magnoliapower
This is completely unnecessary in this case. If you would finally read the reviews of a product! Sugus has made the packaging and the product worse. All customers complain about the new product.
Sorry to get back to you, but I'm interested in this now: Why should Migros "finally read the reviews [of Sugus products]"? Migros does sell Sugus products, but Sugus is not a Migros brand. Sugus belongs to MARS.
https://www.mars.com/de-ch
Nachtspalter
Sorry to get back to you, but I'm interested in this now: Why should Migros "finally read the reviews [of Sugus products]"? Migros does sell Sugus products, but Sugus is not a Migros brand. Sugus belongs to MARS.
https://www.mars.com/de-ch
You're absolutely right. If Migros had read the reviews, they could have told the customer directly that the packaging had changed.
And the Sugus itself no longer tastes the same.
But complaining to Mars itself doesn't help, the standard answer is given.
Magnoliapower
You're absolutely right. If Migros had read the reviews, they could have told the customer directly that the packaging had changed.
And the Sugus itself no longer tastes the same.
But complaining to Mars itself doesn't help, the standard answer is given.
The Sugus? THE Sugus? 😨 Isn't that called THE sugus? Because the sweet? The people I know all say "the Sugus"! I've never heard of the Sugus...
(Please don't take it too seriously 😁)
missy_89
The Sugus? THE Sugus? 😨 Isn't that called THE sugus? Because the sweet? The people I know all say "the Sugus"! I've never heard of the Sugus...
(Please don't take it too seriously 😁)
So I always say "de Sugus" or "willsch no en Sugus ". 😂 but the more I say the word Sugus out loud, the funnier I find the word itself 😂😂😂