Why can I no longer find pepper cantadou or rum and apple punch powder in any Migros store in and around Bern? Are there supply problems or have these items been quietly removed from the range without replacement?
Thank you in advance for a brief explanation.
Hello Bea54, thank you for your inquiry. We are sorry that you are missing your favorite products in our stores ☹. We assume you would like information about the Tea Time apple punch. In fact, we are not offering this item this year. The reason for this is the availability of this variety, which the supplier unfortunately cannot guarantee. We will offer this punch again next year. We are sorry that we don't have any better news for you at the moment. You also mention the Cantadou cream cheese spread with pepper. We will be happy to check availability for you. Please let us know your preferred Migros store first. This will enable us to make further enquiries for you. We look forward to hearing from you! Best regards, Lea
Hello Bea54, thank you for your inquiry. We are sorry that you are missing your favorite products in our stores ☹. We assume you would like information about the Tea Time apple punch. In fact, we are not offering this item this year. The reason for this is the availability of this variety, which the supplier unfortunately cannot guarantee. We will offer this punch again next year. We are sorry that we don't have any better news for you at the moment. You also mention the Cantadou cream cheese spread with pepper. We will be happy to check availability for you. Please let us know your preferred Migros store first. This will enable us to make further enquiries for you. We look forward to hearing from you! Best regards, Lea
Thank you, Lea, for your prompt reply.
Exactly, it's the apple and rum punch that I miss.
I mainly shop at Migros Ostermundigen.
Thank you for clarifying this for me.
Best regards Bea
I also missed the pepper cantadou in Gümligen this morning, and there were only a few of the other varieties left on the shelves. I had a 40% voucher for it and unfortunately it is not uncommon for such festive promotions to be unavailable. We can only speculate about the reasons. It can't be that everything was already hoarded on the first day of the promotion. It would also be interesting to know how many Cumulus customers received a Cantadou promotion in their personal holiday vouchers and, if there are many, whether Migros is thinking of increasing the order quantity accordingly. If not, I would classify this as a bait-and-switch offer.
Thank you, Lea, for your prompt reply.
Exactly, it's the apple and rum punch that I miss.
I mainly shop at Migros Ostermundigen.
Thank you for clarifying this for me.
Best regards Bea
Hello Bea, thank you very much for your quick response. We discussed this with the specialist department. We have learned that various Cantadou articles are affected by a supply interruption. The exact time of availability is currently unknown. We are doing our best to be able to offer them again as soon as possible. We are sorry not to have more positive news for you and hope for your understanding. Best regards, Lea
I also missed the pepper cantadou in Gümligen this morning, and there were only a few of the other varieties left on the shelves. I had a 40% voucher for it and unfortunately it is not uncommon for such festive promotions to be unavailable. We can only speculate about the reasons. It can't be that everything was already hoarded on the first day of the promotion. It would also be interesting to know how many Cumulus customers received a Cantadou promotion in their personal holiday vouchers and, if there are many, whether Migros is thinking of increasing the order quantity accordingly. If not, I would classify this as a bait-and-switch offer.
Hello Federwolke, thank you for your inquiry. Various Cantadou items are indeed affected by a delivery interruption. The exact time of availability is currently unknown. We are doing our best to be able to offer them again as soon as possible. We are sorry that we do not have more positive news ☹. Best regards, Lea
