Dear Migros, You are seriously beginning to test my patience. As a loyal customer for over 40 years, I've noticed that more and more products are temporarily unavailable and/or out of stock, and I've never seen this before. The latest examples in Fribourg: m-budget milk chocolate, hazelnut filling and cereal crispies, mild curry, tabasco (again)......., to name but a few. I'm going to end up going to the competition.
Hello AngeTralala, thank you for your message. We apologize for the inconvenience. Unfortunately, your message does not allow us to know exactly where you made your purchase. Please let us know in which store this incident took place. Best regards, Alex
Hello AngeTralala, thank you for your message. We apologize for the inconvenience. Unfortunately, your message does not allow us to know exactly where you made your purchase. Please let us know in which store this incident took place. Best regards, Alex
It's in every store in the canton of Fribourg. Avry-Centre, Gruyère-Centre, Marly, La Roche, Pérolles-Centre.... In fact, it doesn't matter, Migros has more and more products temporarily unavailable, which is not at all normal and you know it perfectly well. In some cases, the product unavailable at Migros is also unavailable at Coop. So it's not a supply problem, but a clear lack of seriousness on your part. Customers should not be held hostage in this way, and have the right to expect much better from Switzerland's number 1 retailer.
Hello AngeTralala, the cooperative informs us of the following: We would like to confirm that all items on back order are marked as such on the shelves. It is also possible that the stores are victims of their own success and that, despite all the care taken, the quantity produced is not sufficient to meet our customers' demand, especially during actions. If you have any comments or queries about our range, please do not hesitate to contact our store staff. They will be happy to assist you with any orders or reservations you may require. Best regards, Chloe
