Hello barbarella76, thank you for your inquiry. Unfortunately, I can't identify the product. Do you mean this one? If not, a description of the item would help me. Best regards, Tabea
Hello barbarella76, thank you for your inquiry. Unfortunately, I can't identify the product. Do you mean this one? If not, a description of the item would help me. Best regards, Tabea
Dear Tabea Thank you for your reply. The bottle was the same color as the one in your picture. It was just narrower. And the gel was not specifically for the drain, but simply for cleaning stubborn limescale. Otherwise it looked very similar to the one in your picture. Unfortunately I no longer have a bottle, otherwise I could have sent you a photo. Best regards Barbara
Dear Tabea Thank you for your reply. The bottle was the same color as the one in your picture. It was just narrower. And the gel was not specifically for the drain, but simply for cleaning stubborn limescale. Otherwise it looked very similar to the one in your picture. Unfortunately I no longer have a bottle, otherwise I could have sent you a photo. Best regards Barbara
Dear Barbara, thank you very much for your feedback. It's a shame that you no longer have the bottle. Unfortunately, our specialist department cannot identify the product you are looking for. If the purchase was made a long time ago, it is possible that we no longer offer it. Nevertheless, I would like to support you. You can find all currently available Potz articles here. If you would like, I would be happy to ask the area managers which product they would recommend for stubborn limescale. Best regards, Tabea
Dear Barbara, thank you very much for your feedback. It's a shame that you no longer have the bottle. Unfortunately, our specialist department cannot identify the product you are looking for. If the purchase was made a long time ago, it is possible that we no longer offer it. Nevertheless, I would like to support you. You can find all currently available Potz articles here. If you would like, I would be happy to ask the area managers which product they would recommend for stubborn limescale. Best regards, Tabea
Dear Tabea Obviously the purchase was too long ago, yes. That may well be the case. I will try the Potz drain cleaner to remove the stubborn limescale. I just appreciated the fact that the gel wasn't as liquid as the other descaling agents and there was no foam. Many thanks for your efforts and have a nice day, best wishes Barbara