I bought headphones in July and the product is defective. What can I do as a customer?
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When Migros announced the sale of Melectronics to Mediamarkt, it issued the following statement, which was also published in the media at the time:
"Existing warranty services for products purchased from melectronics will continue to be guaranteed by Migros. Customers can contact any Migros supermarket customer service."
Source: Media release dated June 18, 2024
https://corporate.migros.ch/de/news/neuer-eigentuemer-melectronics-fokussierung-migros-industrie
Nachtspalter
When Migros announced the sale of Melectronics to Mediamarkt, it issued the following statement, which was also published in the media at the time:
"Existing warranty services for products purchased from melectronics will continue to be guaranteed by Migros. Customers can contact any Migros supermarket customer service."
Source: Media release dated June 18, 2024
https://corporate.migros.ch/de/news/neuer-eigentuemer-melectronics-fokussierung-migros-industrie
Yes, I found that too. But I would like the official answer from Migros 🙂
The product is also inferior and is already defective after such a short time.
Magnoliapower
Yes, I found that too. But I would like the official answer from Migros 🙂
The product is also inferior and is already defective after such a short time.
And what should the M-Infoline or the Migipedia moderator write other than "go to customer service at the Migros supermarket"? What exactly do you expect?
Hello Magnoliapower
As already mentioned here, you can contact the customer service of your store to claim warranty services.
Best regards, Marc