Good morning, I have noticed lately that puffed michettas are slightly "raw," looking like they are precooked.
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All replies (5)
Good morning Jeanne77, we thank you for contacting us and apologize for the incident. Unfortunately, we had some cooking problems due to a temporary glitch, although the product turned out to be food safe. Now the glitch has been resolved and the michettas turn out to be cooked optimally. Sincerely, Alex
M-Infoline
Good morning Jeanne77, we thank you for contacting us and apologize for the incident. Unfortunately, we had some cooking problems due to a temporary glitch, although the product turned out to be food safe. Now the glitch has been resolved and the michettas turn out to be cooked optimally. Sincerely, Alex
I don't feel they are optimally cooked - purchased this morning
Jeanne77
I don't feel they are optimally cooked - purchased this morning
Thank you for your new message. In order to trace the production, we ask that you provide us with the expiration date and lot number (which begins with L and consists of letters and numbers). For now, we wish you a good day. Best regards, Alex
M-Infoline
Thank you for your new message. In order to trace the production, we ask that you provide us with the expiration date and lot number (which begins with L and consists of letters and numbers). For now, we wish you a good day. Best regards, Alex
Taken 2 minutes ago
Jeanne77
Taken 2 minutes ago
Hi Jeanne77, thank you for your renewed message. The Ticino Cooperative informed us that the in-house bakery had a problem with the oven, which has been resolved for a week. The bread is back to the required quality. Best regards, Alex