Once again: I bought cheese and onion waffles from Gourmessa. The pieces consisted of 2/3 dough with a thin layer of cheese or onion on top. That's what you call profit optimization!
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All replies (4)
Hello Vreny3, we will be happy to pass on your information to the relevant department. Please let us know at which Gourmessa location you bought the wiche. Kind regards, Angela
M-Infoline
Hello Vreny3, we will be happy to pass on your information to the relevant department. Please let us know at which Gourmessa location you bought the wiche. Kind regards, Angela
at the Gourmessa Mühlematt in Oberwil
Vreny3
at the Gourmessa Mühlematt in Oberwil
Hello Vreny3, thank you for indicating the place of purchase. I was happy to discuss the matter with the Basel cooperative. It turned out that we prepare the wähen according to clearly specified recipes in our Cuisine Artisanale. As this is a handmade product, there may unfortunately be deviations. That's why those responsible are grateful for your comments and will take your experience as an opportunity to sensitize all areas involved to proper handling. I hope your next Wähen purchase brings you delicious moments of pleasure. Best regards, Tabea
M-Infoline
Hello Vreny3, thank you for indicating the place of purchase. I was happy to discuss the matter with the Basel cooperative. It turned out that we prepare the wähen according to clearly specified recipes in our Cuisine Artisanale. As this is a handmade product, there may unfortunately be deviations. That's why those responsible are grateful for your comments and will take your experience as an opportunity to sensitize all areas involved to proper handling. I hope your next Wähen purchase brings you delicious moments of pleasure. Best regards, Tabea
Hello Tabea, thank you for your answer. If the cheeses are made according to clearly specified recipes, then you have to change the recipe! We have already bought these Wähen several times at Gourmessa Oberwil, always hoping that something had improved, which unfortunately was never the case! The main thing about these wähen is the dough, the top layer is thin and you can tell that they are cutting corners here. As a consumer, you really feel like you've been taken for a ride!