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Minced meat

Hackfleisch

Hello Migros I'm more of a Coop customer. When my husband occasionally buys minced meat at Migros, including Angus, the quality is poor, the meat smells bad, even fried, but doesn't look bad. Even if it's still valid, it's usually reduced, but that shouldn't be the case. About every other time the meat is of poor quality.

All replies (5)

I'm not familiar with this at all. It's never happened to me, despite frequent purchases. You certainly can't generalize. If it were really like that, there would be quite a lot going on here..... Wait for the usual queries from M here, about which branch etc......

easthouse

I'm not familiar with this at all. It's never happened to me, despite frequent purchases. You certainly can't generalize. If it were really like that, there would be quite a lot going on here..... Wait for the usual queries from M here, about which branch etc......

It's never happened to me either...

Hello Barbara3, we are sorry to read that you had a bad experience with our product. Can you please explain in more detail which minced meat it was? Do you perhaps still have the packaging of the affected product to hand? A photo of all sides of the packaging would be very helpful. Please also let us know which store your husband bought the product from. Best regards, Chloe

M-Infoline

Hello Barbara3, we are sorry to read that you had a bad experience with our product. Can you please explain in more detail which minced meat it was? Do you perhaps still have the packaging of the affected product to hand? A photo of all sides of the packaging would be very helpful. Please also let us know which store your husband bought the product from. Best regards, Chloe

Unfortunately, they were different products. Voi branch Jegenstorf

Barbara3

Unfortunately, they were different products. Voi branch Jegenstorf

Hello Barbara3, thank you very much for your feedback. It is of course difficult to say in general terms why you have noticed deviations in different products. We are also unable to investigate a specific product or affected batch. However, we can assure you that your experiences do not meet our quality requirements. If you notice any deviations in a product again, you can contact our customer service team online or on site at any time. We will, of course, investigate your concerns in more detail and replace the product if necessary. In any case, I have forwarded your report to the responsible cooperative and they will also discuss your feedback with the store. Kind regards, Chloe