Hello dear Migros. I've now tried several of your muesli from the chiller cabinet, but unfortunately they're all kind of watery and bland and lack creaminess, which is a shame. They need to work on the recipe....
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All replies (5)
Hello Sommergirl, thank you very much for your feedback on our müesli. It's a shame that you don't like them. However, tastes are very individual and what you don't like may be exactly what someone else thinks is great. Nevertheless, we will be happy to pass on your feedback to the person responsible. Best regards, Yann
M-Infoline
Hello Sommergirl, thank you very much for your feedback on our müesli. It's a shame that you don't like them. However, tastes are very individual and what you don't like may be exactly what someone else thinks is great. Nevertheless, we will be happy to pass on your feedback to the person responsible. Best regards, Yann
Thanks for the feedback, I don't think anyone really likes the watery consistency of muesli ;-)
Sommergirl
Thanks for the feedback, I don't think anyone really likes the watery consistency of muesli ;-)
You don't even realize that you've already given the same answer.... Somehow, as a customer, you don't feel taken so seriously anymore.....
Sommergirl
You don't even realize that you've already given the same answer.... Somehow, as a customer, you don't feel taken so seriously anymore.....
Hoi Sommergirl, I'm sorry that you don't feel taken seriously. Of course we understand that watery products are not a hit. However, we cannot make direct adjustments to every report. We receive a lot of feedback every day, which we take seriously. I can also assure you that the product managers are informed of every report. As here, we have also written to the müesli specialists. The specialist departments then always check the collected feedback on the products from time to time. It is not only the taste that is relevant, but also desired aspects regarding nutritional values, ingredients, for example, making a product vegan or lactose-free and many more. They then analyze further options. However, taste is very individual. The product may be too bland for you and too sweet for someone else. The product managers then have to make decisions that may not suit all customers. I ask for your understanding. You are welcome to tell us your product wishes at any time. We cannot promise to implement them immediately, if at all. I also recommend that you always send us the product details of the item in question so that we can determine and taste the product range or evaluate the production data. Best regards, Chloe
M-Infoline
Hoi Sommergirl, I'm sorry that you don't feel taken seriously. Of course we understand that watery products are not a hit. However, we cannot make direct adjustments to every report. We receive a lot of feedback every day, which we take seriously. I can also assure you that the product managers are informed of every report. As here, we have also written to the müesli specialists. The specialist departments then always check the collected feedback on the products from time to time. It is not only the taste that is relevant, but also desired aspects regarding nutritional values, ingredients, for example, making a product vegan or lactose-free and many more. They then analyze further options. However, taste is very individual. The product may be too bland for you and too sweet for someone else. The product managers then have to make decisions that may not suit all customers. I ask for your understanding. You are welcome to tell us your product wishes at any time. We cannot promise to implement them immediately, if at all. I also recommend that you always send us the product details of the item in question so that we can determine and taste the product range or evaluate the production data. Best regards, Chloe
I didn't ask for that, but twice the identical answer shows that it's a bit of mass processing. I don't expect the Migros Group to do what I say, but the answers often seem as if they were just said there. By the way, if you take a look at the Müeslis reviews, it sometimes says that it's bland... it is not a single opinion....