I'm mad as hell. i loved this range and today i wanted to buy my favorite shower gel vanilla almond from the Esthetic range again and had to realize that the whole range has been removed. unfortunately it's always the case that the best products, whether cosmetics or food, simply disappear from the shelves and for 2 years it's been getting worse and worse that everything is taken away from you when you've found something that you can tolerate or works. I just don't understand it. I've always been a pure Migros child, but the more they take away from you now, the more I'm thinking about not being a Migros child any more because I'm getting more and more disappointed by Migros and I don't like spending money on that any more. I'm sorry to say it. Migros is driving more and more people away and I don't think that's really the aim. I am also happy to pay more for a product, but if it is constantly taken away like my make-up remover from I Am natural cosmetics, then it is no longer a pleasure. I am massively disappointed and that within a very short time.
All replies (9)
Look, do certain products sell badly, do they deserve to be delisted? If this were your business, you would do exactly the same...
Look, do certain products sell badly, do they deserve to be delisted? If this were your business, you would do exactly the same...
yes, that would be normal, but unfortunately they also do that with products that sell very well, so explain that. I've always tested new products but it's no longer worth it because it doesn't last long anyway and it's gone again regardless of whether it sells well or not and that's exactly what makes you angry. i mean if a product sells badly you have no problems getting it but if you have to wait again and again until it is delivered again nobody can tell me it sells badly. i don't mean any offense i know what you're getting at but unfortunately i've experienced this too often and for the last 2 years it's been getting worse and worse and it's becoming more and more noticeable that it doesn't matter how it sells. i would rather say that they're trying to get you to buy the new stuff or the older stuff with a new recipe and when you do it it's become inedible like my favorite lasagna. they changed the recipe there too and so i don't buy it anymore because it's become inedible. I have no explanation as to why exactly the mirgos have to constantly mess up everything possible, which I find very disappointing
yes, that would be normal, but unfortunately they also do that with products that sell very well, so explain that. I've always tested new products but it's no longer worth it because it doesn't last long anyway and it's gone again regardless of whether it sells well or not and that's exactly what makes you angry. i mean if a product sells badly you have no problems getting it but if you have to wait again and again until it is delivered again nobody can tell me it sells badly. i don't mean any offense i know what you're getting at but unfortunately i've experienced this too often and for the last 2 years it's been getting worse and worse and it's becoming more and more noticeable that it doesn't matter how it sells. i would rather say that they're trying to get you to buy the new stuff or the older stuff with a new recipe and when you do it it's become inedible like my favorite lasagna. they changed the recipe there too and so i don't buy it anymore because it's become inedible. I have no explanation as to why exactly the mirgos have to constantly mess up everything possible, which I find very disappointing
No.... There are also products that I like very much, but hardly anyone I know celebrates the product. If Migros looks at the figures for the whole of Switzerland and sees that sales were very poor, then it's worth trying out this area with a new product instead of insisting on this small turnover...
No.... There are also products that I like very much, but hardly anyone I know celebrates the product. If Migros looks at the figures for the whole of Switzerland and sees that sales were very poor, then it's worth trying out this area with a new product instead of insisting on this small turnover...
yes then let them do it but i won't put any more money into it if it's going to be removed anyway, whether i like the product or not. it's not worth it for me. it's hard enough when there are people who have to search for months because they are allergic to different things and when they find what they're looking for it's removed. it's wasted effort to put money and time into it. I don't know about you, but I have a very difficult time with my many allergies and then the frustration of searching for new stuff becomes too much at some point. someone who tolerates everything has it a lot easier because you can test everything possible. if I do that, I end up at the doctor's faster than I would like and now that everything is getting more and more expensive, it's even worse
Hello ghostvampira, thank you for your message. Given your description, I understand that you are upset. Especially when you've found products that work for you and that you value, it's disappointing when they disappear. However, Coacoa200 is right. Your own celebrated favorites do not always achieve the desired appeal. To determine demand, we regularly carry out market analyses covering the entire Swiss market. If the popularity is low, we have to initiate further measures, which in most cases result in discontinuation. This is what happened with the Esthetic line. Such a decision is not easy for us either, as we had also hoped for more from the shower products. Perhaps I can inspire you just as much with our own brand "good mood"? As far as the "I am Natural Cosmetics Make up Remover" is concerned, I have some great news for you. The item has recently been given a new number. It's 5270.275. It's quite possible that not all stores have been restocked yet. Please be patient - it will pay off. Best regards, Tabea
Hello ghostvampira, thank you for your message. Given your description, I understand that you are upset. Especially when you've found products that work for you and that you value, it's disappointing when they disappear. However, Coacoa200 is right. Your own celebrated favorites do not always achieve the desired appeal. To determine demand, we regularly carry out market analyses covering the entire Swiss market. If the popularity is low, we have to initiate further measures, which in most cases result in discontinuation. This is what happened with the Esthetic line. Such a decision is not easy for us either, as we had also hoped for more from the shower products. Perhaps I can inspire you just as much with our own brand "good mood"? As far as the "I am Natural Cosmetics Make up Remover" is concerned, I have some great news for you. The item has recently been given a new number. It's 5270.275. It's quite possible that not all stores have been restocked yet. Please be patient - it will pay off. Best regards, Tabea
i understand then i will have no choice but to accept it and look elsewhere. i thought that since everything is getting more expensive in the month you could save money but well that doesn't seem to be the case and since i am allergic to a lot of things and i seem to have too much bad luck to get the products that my skin tolerates which are then thrown out i will then rather pay more and get the things in the pharmacy because i have better chances than constantly having to test new things from migros and then pay medical costs in abundance or in the worst case the ambulance in case of allergic shocks. It doesn't help me any more to test new things from migros again because in the long run it gets very expensive so I'd rather pay more at the pharmacy to save money and fewer trips to the doctor in the end. it's a pity but I don't have the patience or the money to invest months and countless disposable products. well, too bad for me but that's the way it is. I won't test the good mood only to find out that it's another product that I can throw away, but thanks anyway
i understand then i will have no choice but to accept it and look elsewhere. i thought that since everything is getting more expensive in the month you could save money but well that doesn't seem to be the case and since i am allergic to a lot of things and i seem to have too much bad luck to get the products that my skin tolerates which are then thrown out i will then rather pay more and get the things in the pharmacy because i have better chances than constantly having to test new things from migros and then pay medical costs in abundance or in the worst case the ambulance in case of allergic shocks. It doesn't help me any more to test new things from migros again because in the long run it gets very expensive so I'd rather pay more at the pharmacy to save money and fewer trips to the doctor in the end. it's a pity but I don't have the patience or the money to invest months and countless disposable products. well, too bad for me but that's the way it is. I won't test the good mood only to find out that it's another product that I can throw away, but thanks anyway
Hello ghostvampira, thank you very much for your detailed answer. I understand what you mean. Especially if you suffer from intolerances, it's anything but easy to find a suitable substitute - especially as you can't fall back on just any alternative. I hope you can find a line that fully satisfies you with the help of expert advice. If you have any questions about the Migros world, I will be happy to help you. Best regards, Tabea
Hello ghostvampira, thank you very much for your detailed answer. I understand what you mean. Especially if you suffer from intolerances, it's anything but easy to find a suitable substitute - especially as you can't fall back on just any alternative. I hope you can find a line that fully satisfies you with the help of expert advice. If you have any questions about the Migros world, I will be happy to help you. Best regards, Tabea
yes, that's exactly my problem. nobody likes to walk around like a boiled lobster for days just because their product is taken away and you have to test 10 others that then have to end up in the trash, so the money is no longer worth it and that's why I'll be better off at the pharmacy because if they have to take the product out, I don't have to test 10 others and spend money unnecessarily like I used to do, especially at the moment you can't afford that anymore. everything is getting more and more expensive and wages stay the same or get less if you lose your job because a company has to go bankrupt. That's why I unfortunately have to do without the new products that migros is taking in and take my money to the pharmacy, which is cheaper.
Hello ghostvampira, thank you for your message. Given your description, I understand that you are upset. Especially when you've found products that work for you and that you value, it's disappointing when they disappear. However, Coacoa200 is right. Your own celebrated favorites do not always achieve the desired appeal. To determine demand, we regularly carry out market analyses covering the entire Swiss market. If the popularity is low, we have to initiate further measures, which in most cases result in discontinuation. This is what happened with the Esthetic line. Such a decision is not easy for us either, as we had also hoped for more from the shower products. Perhaps I can inspire you just as much with our own brand "good mood"? As far as the "I am Natural Cosmetics Make up Remover" is concerned, I have some great news for you. The item has recently been given a new number. It's 5270.275. It's quite possible that not all stores have been restocked yet. Please be patient - it will pay off. Best regards, Tabea
In this case, I am not at all surprised that the Esthetic line has not sold more. When this line was introduced, they deliberately went for a simple yet elegant design and the name Esthetic was set in capital letters and an easy-to-read font. Some time ago, this simple but beautiful design was completely overturned by setting the name in a thick, hard-to-read font in small letters. In addition, the packaging was suddenly covered in botanicals, which was not the case before. So anyone who had been using the Esthetic products from the start was suddenly confronted with a rather questionable packaging design - and probably wondered whether it actually had anything to do with the original line. So if the Esthetic products were no longer selling enough: Yes, Migros, in this case I can totally understand it. With this radical change in design from the very appealingly simple and elegant to the strange-looking, totally unaesthetic botanical kindergarten, you've given yourself a leg up.