The new packaging for the ham croissants is okay, but the quality of the croissants has gone downhill—too much dough and not enough filling.
The new packaging for the ham croissants is okay, but the quality of the croissants has gone downhill—too much dough and not enough filling.
Hello Mazzo, thank you very much for your message. We’re sorry to hear that you no longer enjoy the ham croissants. To investigate this further, please provide us with the best-by date and the batch or lot number using this contact form. With this information, we can determine when the product was manufactured and whether any irregularities occurred at that time. Thank you very much for your cooperation. Best regards, Tabea
Hello Mazzo, thank you very much for your message. We’re sorry to hear that you no longer enjoy the ham croissants. To investigate this further, please provide us with the best-by date and the batch or lot number using this contact form. With this information, we can determine when the product was manufactured and whether any irregularities occurred at that time. Thank you very much for your cooperation. Best regards, Tabea
"I just bought a 'new package of ham croissants' today."
It feels like there’s 50% less filling—the puff pastry is now tasteless and dry.
I’ve been buying these ham croissants for over 20 years now—they’ve always been far superior to the competition. Unfortunately, with the new packaging, the quality I’ve come to appreciate in this brand over the decades has gone out the window. It’s sad when they change the recipe just to save a few centimes in production costs. I’m not buying these croissants anymore—they’re no longer delicious and are now on par with the competition. It’s a real shame—it was a top-notch product for such a long time. I never would have thought that even Migros would now compromise on quality for more profit.
We’re not the only ones who’ve noticed a change in quality—as long-time, loyal buyers of the ham croissants, we’ve noticed that it’s not just the
packaging has changed.
Here is the batch number: 2026133048
"I just bought a 'new package of ham croissants' today."
It feels like there’s 50% less filling—the puff pastry is now tasteless and dry.
I’ve been buying these ham croissants for over 20 years now—they’ve always been far superior to the competition. Unfortunately, with the new packaging, the quality I’ve come to appreciate in this brand over the decades has gone out the window. It’s sad when they change the recipe just to save a few centimes in production costs. I’m not buying these croissants anymore—they’re no longer delicious and are now on par with the competition. It’s a real shame—it was a top-notch product for such a long time. I never would have thought that even Migros would now compromise on quality for more profit.
We’re not the only ones who’ve noticed a change in quality—as long-time, loyal buyers of the ham croissants, we’ve noticed that it’s not just the
packaging has changed.
Here is the batch number: 2026133048
Hello Planton, thank you for buying our ham croissants for so many years. We’re all the more sorry that you’re currently disappointed with the product and have noticed a decline in taste and filling quality.
We’d like to assure you that we haven’t changed the recipe for the ham croissants. We’ve introduced a new production process that has improved the quality of the dough.
We’re sorry if you’ve had a different experience. We take feedback from long-time customers like you very seriously, as it helps us continuously evaluate our products. We’ll forward your feedback to the relevant department. Best regards, Susi
I also think the new ham croissants are worse. They have no flavor, and the dough is way too dry.
Hello Planton, thank you for buying our ham croissants for so many years. We’re all the more sorry that you’re currently disappointed with the product and have noticed a decline in taste and filling quality.
We’d like to assure you that we haven’t changed the recipe for the ham croissants. We’ve introduced a new production process that has improved the quality of the dough.
We’re sorry if you’ve had a different experience. We take feedback from long-time customers like you very seriously, as it helps us continuously evaluate our products. We’ll forward your feedback to the relevant department. Best regards, Susi
Now we no longer call it a "FORMULA CHANGE"—since that doesn't go over so well with customers—but rather "NEW MANUFACTURING TECHNOLOGY."
"I just bought a 'new package of ham croissants' today."
It feels like there’s 50% less filling—the puff pastry is now tasteless and dry.
I’ve been buying these ham croissants for over 20 years now—they’ve always been far superior to the competition. Unfortunately, with the new packaging, the quality I’ve come to appreciate in this brand over the decades has gone out the window. It’s sad when they change the recipe just to save a few centimes in production costs. I’m not buying these croissants anymore—they’re no longer delicious and are now on par with the competition. It’s a real shame—it was a top-notch product for such a long time. I never would have thought that even Migros would now compromise on quality for more profit.
We’re not the only ones who’ve noticed a change in quality—as long-time, loyal buyers of the ham croissants, we’ve noticed that it’s not just the
packaging has changed.
Here is the batch number: 2026133048
"I just bought a 'new package of ham croissants' today."
It feels like there’s 50% less filling—the puff pastry is now tasteless and dry.
I’ve been buying these ham croissants for over 20 years now—they’ve always been far superior to the competition. Unfortunately, with the new packaging, the quality I’ve come to appreciate in this brand over the decades has gone out the window. It’s sad when they change the recipe just to save a few centimes in production costs. I’m not buying these croissants anymore—they’re no longer delicious and are now on par with the competition. It’s a real shame—it was a top-notch product for such a long time. I never would have thought that even Migros would now compromise on quality for more profit.
We’re not the only ones who’ve noticed a change in quality—as long-time, loyal buyers of the ham croissants, we’ve noticed that it’s not just the
packaging has changed.
Here is the batch number: 2026133048
Hello Planton, thank you for buying our ham croissants for so many years. We’re all the more sorry that you’re currently disappointed with the product and have noticed a decline in taste and filling quality.
We’d like to assure you that we haven’t changed the recipe for the ham croissants. We’ve introduced a new production process that has improved the quality of the dough.
We’re sorry if you’ve had a different experience. We take feedback from long-time customers like you very seriously, as it helps us continuously evaluate our products. We’ll forward your feedback to the relevant department. Best regards, Susi
I also think the new ham croissants are worse. They have no flavor, and the dough is way too dry.
Hello Planton, thank you for buying our ham croissants for so many years. We’re all the more sorry that you’re currently disappointed with the product and have noticed a decline in taste and filling quality.
We’d like to assure you that we haven’t changed the recipe for the ham croissants. We’ve introduced a new production process that has improved the quality of the dough.
We’re sorry if you’ve had a different experience. We take feedback from long-time customers like you very seriously, as it helps us continuously evaluate our products. We’ll forward your feedback to the relevant department. Best regards, Susi
Now we no longer call it a "FORMULA CHANGE"—since that doesn't go over so well with customers—but rather "NEW MANUFACTURING TECHNOLOGY."
